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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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Teresa R's profile image
Teresa R 
4 years ago

Service department was very friendly and the dealership was very clean. Thank you for the great service 

Business response:

Thank you for sharing your experience in our service drive and for the 5-star review Teresa! 

Blondie196246's profile image
Blondie196246 
4 years ago

I'm back for a 2nd time, yesterday when I left I noticed my tire on the car was veering to the right again, I called Jeremy when I got home to let him know about it. He said to come back and he would take care of it. So today I returned to Kia and explained to the man what was happening to my car. He said that Jeremy wasn't in yet but he would get me checked in to start on the vehicle, I was explained that I had to come from Winter Haven. He said He would compensate me with a filled up with gas. So I went to wait one more in... read more

Business response:

We are so happy to hear about this experience with our service team! Thank you for being a Regal customer and we promise to provide this quality of service every time you come in. 

Teresa R's profile image
Teresa R 
4 years ago

Service department was very friendly and the dealership was very clean. Thank you for the great service 

Business response:

Thank you for sharing your experience in our service drive and for the 5-star review Teresa! 

Blondie196246's profile image
Blondie196246 
4 years ago

I would like to express my feelings today about my experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm glad I'm patient person during the 5 1/2 hours wait time I had to endure. Jeremy came up and introduced himself to me and explained why it was taking so long and through out the many hours I was there. He kept checking on me and asking if I could get you anything let him know, I just wanted to leave by that time. I was tired of wai... read more

Blondie196246's profile image
Blondie196246 
4 years ago

I would like to express my feelings today about my experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm glad I'm patient person during the 5 1/2 hours wait time I had to endure. Jeremy came up and introduced himself to me and explained why it was taking so long and through out the many hours I was there. He kept checking on me and asking if I could get you anything let him know, I just wanted to leave by that time. I was tired of wai... read more

Blondie196246's profile image
Blondie196246 
4 years ago

I would like to express my feelings today about my experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm glad I'm patient person during the 5 1/2 hours wait time I had to endure. Jeremy came up and introduced himself to me and explained why it was taking so long and through out the many hours I was there. He kept checking on me and asking if I could get you anything let him know, I just wanted to leave by that time. I was tired of wai... read more

VONETTANN's profile image
VONETTANN 
4 years ago

We have had a problem with our car since December we’ve had it there at your service department many times and they can’t seem to find the problem. Our warranty is up soon and I am not going to be happy if I have to pay for the repairs since I’ve been trying to get this fixed since December 2021 

Business response:

It is troublesome if we can not duplicate the issue, please call Jeff Soloj Kia Service Manager at 863-904-1170 to share more. 

daddyshark12's profile image
daddyshark12 
4 years ago

Great service and great staff. Thanks Shawn and everyone else who always makes it worthwhile. 

Business response:

Thank you for sharing your experience with Shawn and the 5-star review! 

Donna Hollis's profile image
Donna Hollis 
4 years ago

Everyone was friendly and helpful from the moment we arrived. Very friendly atmosphere. Our salesman Orlando was wonderful. 

Business response:

Congrats on your new vehicle Donna! We're glad to hear how helpful Orlando was able to be for you! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 7:00 p.m. 

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