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925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service department was very friendly and the dealership was very clean. Thank you for the great service
Business response:
Thank you for sharing your experience in our service drive and for the 5-star review Teresa!
I'm back for a 2nd time, yesterday when I left I noticed my tire on the car was veering to the right again, I called Jeremy when I got home to let him know about it. He said to come back and he would take care of it. So today I returned to Kia and explained to the man what was happening to my car. He said that Jeremy wasn't in yet but he would get me checked in to start on the vehicle, I was explained that I had to come from Winter Haven. He said He would compensate me with a filled up with gas. So I went to wait one more in... read more
Business response:
We are so happy to hear about this experience with our service team! Thank you for being a Regal customer and we promise to provide this quality of service every time you come in.
Service department was very friendly and the dealership was very clean. Thank you for the great service
Business response:
Thank you for sharing your experience in our service drive and for the 5-star review Teresa!
I would like to express my feelings today about my experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm glad I'm patient person during the 5 1/2 hours wait time I had to endure. Jeremy came up and introduced himself to me and explained why it was taking so long and through out the many hours I was there. He kept checking on me and asking if I could get you anything let him know, I just wanted to leave by that time. I was tired of wai... read more
I would like to express my feelings today about my experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm glad I'm patient person during the 5 1/2 hours wait time I had to endure. Jeremy came up and introduced himself to me and explained why it was taking so long and through out the many hours I was there. He kept checking on me and asking if I could get you anything let him know, I just wanted to leave by that time. I was tired of wai... read more
I would like to express my feelings today about my experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm glad I'm patient person during the 5 1/2 hours wait time I had to endure. Jeremy came up and introduced himself to me and explained why it was taking so long and through out the many hours I was there. He kept checking on me and asking if I could get you anything let him know, I just wanted to leave by that time. I was tired of wai... read more
We have had a problem with our car since December we’ve had it there at your service department many times and they can’t seem to find the problem. Our warranty is up soon and I am not going to be happy if I have to pay for the repairs since I’ve been trying to get this fixed since December 2021
Business response:
It is troublesome if we can not duplicate the issue, please call Jeff Soloj Kia Service Manager at 863-904-1170 to share more.
Great service and great staff. Thanks Shawn and everyone else who always makes it worthwhile.
Business response:
Thank you for sharing your experience with Shawn and the 5-star review!
Everyone was friendly and helpful from the moment we arrived. Very friendly atmosphere. Our salesman Orlando was wonderful.
Business response:
Congrats on your new vehicle Donna! We're glad to hear how helpful Orlando was able to be for you!
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
Regal Lakeland is open now. It will close at 7:00 p.m.
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