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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have always used Regal Kia for servicing my Kia cars They are very thorough with the service and also they carry out a multi point inspection for free They also wash and dry the outside of the car also free. On my resent visit is was informed the service would take approx 1.5 hrs it was ready in under an hour I would recommend Regal Kia to anyone for a service.
Business response:
Thank you for your comment Rob! We appreciate it and look forward to assisting all your car needs in the future.
I have always used Regal Kia for servicing my Kia cars They are very thorough with the service and also they carry out a multi point inspection for free They also wash and dry the outside of the car also free. On my resent visit is was informed the service would take approx 1.5 hrs it was ready in under an hour I would recommend Regal Kia to anyone for a service.
Business response:
Thank you for your comment Rob! We appreciate it and look forward to assisting all your car needs in the future.
usually I am treated like a queen. this time -NO! they told me 2 days for my KIA unless they found something wrong. they had it for 4-1/2 days. they found nothing wrong- nothing was fixed or replaced so why 4-1/2 days? also supposedly I had 3 different advisors. NOTE A ONE CALLED ME WITH ANY UPDATES. I had to call myself to figure out what was going on.
Business response:
Thank you for your feedback, we apologize for the experience please contact Kia Service manager Jeff soloj at 863-904-1170 xt 1067
usually I am treated like a queen. this time -NO! they told me 2 days for my KIA unless they found something wrong. they had it for 4-1/2 days. they found nothing wrong- nothing was fixed or replaced so why 4-1/2 days? also supposedly I had 3 different advisors. NOTE A ONE CALLED ME WITH ANY UPDATES. I had to call myself to figure out what was going on.
Business response:
Thank you for your feedback, we apologize for the experience please contact Kia Service manager Jeff soloj at 863-904-1170 xt 1067
I have always used Regal Kia for servicing my Kia cars They are very thorough with the service and also they carry out a multi point inspection for free They also wash and dry the outside of the car also free. On my resent visit is was informed the service would take approx 1.5 hrs it was ready in under an hour I would recommend Regal Kia to anyone for a service.
Business response:
Thank you for your comment Rob! We appreciate it and look forward to assisting all your car needs in the future.
usually I am treated like a queen. this time -NO! they told me 2 days for my KIA unless they found something wrong. they had it for 4-1/2 days. they found nothing wrong- nothing was fixed or replaced so why 4-1/2 days? also supposedly I had 3 different advisors. NOTE A ONE CALLED ME WITH ANY UPDATES. I had to call myself to figure out what was going on.
Business response:
Thank you for your feedback, we apologize for the experience please contact Kia Service manager Jeff soloj at 863-904-1170 xt 1067
One particular employee shows the love for her job and what it means to serve. She is the epitome of great customer service.
Business response:
Thank you for your comment! Jennifer is wonderful and we are happy to hear you had a great experience with our team.
Gibran Rivera is a great salesman/person. He went above and beyond for us. I would definitely recommend him as your “go to” guy.
Business response:
Congrats on the new car and thank you for choosing Regal!
Everyone was kind and helpful, had no problems with finding the right car and recommend this dealership to others!
Business response:
Congratulations on the new car and thank you for choosing Regal!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open at 7:00 a.m.
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