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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great help and answered all our questions Showed us several options And showed us how everything worked on the vehicle
Business response:
Thanks for sharing. The Regal Kia team appreciates your feedback.
Worst dealership I’ve ever dealt with! Will not recommend them for anything! 8 times at the dealer and still not fixed
Business response:
We apologize that our service did not satisfy your expectations. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.
My tire is still flat and tire pressure cap is still missing. Jeff the supervisor never returned my calls and notes left for him. I was told he would be there on Saturday and he was not to address my issues and concerns. My car was dropped off and kept from Saturday until Wednesday. My tire was not even looked at and I had to come back on the next Saturday just to leave with the tire flat because they were supposed to order the tire and did not. The tire cap matched on all four of my tires and now one of my tires is missing ... read more
Business response:
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.
Great service delivered. Shawn communicated and reviewed future service needs. Quick service this time, in and out as promised .
Business response:
Thank you for trusting Regal Kia with your service needs.
A female sales person initially helped us out. She lacks the knowledge of the vehicle she was trying to sell us and has extremely poor communication skills. There was a male finance guy who said my wife was approved through Kia Finance. Then, 2 days later he said she wasn't approved because she basically lied about her income which was untrue as I helped my wife with her credit app. My wife and I went to Miami Kia and purchased a car that was financed through Kia Finance. I definitely wouldn't recommend doing any business wi... read more
Business response:
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations but address with our staff. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case.
I Appreciate the attentiveness during this service visit! Car wash and vacuum an added plus. Thanks!
Business response:
Thank you. We’re so happy to hear you had a great experience at Regal.
I have been going to Lakeland, Kia Regal Kia for seven years, and I’ve always had excellent service with a very friendly staff and waiting room Have always been very pleased
Business response:
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Great help and answered all our questions Showed us several options And showed us how everything worked on the vehicle
Business response:
Thanks for sharing. The Regal Kia team appreciates your feedback.
Worst dealership I’ve ever dealt with! Will not recommend them for anything! 8 times at the dealer and still not fixed
Business response:
We apologize that our service did not satisfy your expectations. Please feel free to reach out to Alex Calcano – Service Lane Manager 863-333-4699 to discuss.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open at 7:00 a.m.
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