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925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Misty was very courteous and helpful. Thank you very much for the great service provided!
Business response:
Thank you for trusting Misty and Regal Kia with your service needs.
Misty was very courteous and helpful. Thank you very much for the great service provided!
Business response:
Thank you for trusting Misty and Regal Kia with your service needs.
Service from Kelsey was excellent as always and service was performed as needed. That’s why I bring my car to Regal.
Business response:
Thank you for your loyalty. Team Kia always does their best to exceeded your expectations.
REGAL KIA LAKELAND HAS GREAT CUSTOMER SERVICE. THE SALEMAN WAS REALLY NICE AND HELPFUL. I FELT COMFORTABLE AND AT HOME. GREAT PLACE TO BUY A CAR.
Business response:
It’s great to hear that you had a positive experience with our Regal Kia team! If there’s anything we can do to serve you further, let us know.
Misty was very courteous and helpful. Thank you very much for the great service provided!
Business response:
Thank you for trusting Misty and Regal Kia with your service needs.
Service from Kelsey was excellent as always and service was performed as needed. That’s why I bring my car to Regal.
Business response:
Thank you for your loyalty. Team Kia always does their best to exceeded your expectations.
Greg is absolutely outstanding and helped make our purchase as easy and as pleasant as could be. Without question, the best car purchase experience I have ever had. Honest, sincere, and always there to answer calls, texts, or emails. Greg was there before, during and after the sale, always ready to answer any questions or concerns. I highly recommend Greg and Regal Kia!
Business response:
Thank you. It means a lot to us that you took the time to share your experience wit us and spread the word about Regal and Greg, he is pretty great!
Quoted me almost $500 to replace a $50 tailgate latch. I had already researched this part for its price. I had someone do the job for $250. You give dealerships a bad name. Also, the service person said to text her anytime. When I did I got no response. I still have the texts. The service manager didn’t even have the xxxxx to leave his office after hearing I was upset about the price. I walked over to where my car was sitting and drove it back to the pickup area. None of your employees actions displayed professionalism. BTW,... read more
Business response:
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jorge Benitez – Service Lane Manager to discuss.
Quoted me almost $500 to replace a $50 tailgate latch. I had already researched this part for its price. I had someone do the job for $250. You give dealerships a bad name. Also, the service person said to text her anytime. When I did I got no response. I still have the texts. The service manager didn’t even have the xxxxx to leave his office after hearing I was upset about the price. I walked over to where my car was sitting and drove it back to the pickup area. None of your employees actions displayed professionalism. BTW,... read more
Business response:
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jorge Benitez – Service Lane Manager to discuss.
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
Regal Lakeland is open now. It will close at 8:00 p.m.
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