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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Bait and switch tactics Found a 2014 Ford Focus through the Sam's Club Auto Buying program that utilizes the TrueValue system. I sent the inquiry asking if the vehicle was available. I was contacted by Brook. I explained that I would be buying this from out of state and asked several questions. Later in the day when I had time to review the link she sent me I called back to discover if the car was automatic or manual. The description made it appear manual but the pictures showed automatic. I explained I needed automatic for ... read more
Business response:
Laurie, Thank you for taking the time to leave this feedback. When there is a problem in the process, or if employees do not follow the process we have in place we want to know about it so that we can address it, and we most definitely have addressed it in this case. Both employees made a drastic error by not physically going out on the lot and verifying that the car was still on premises & for sale. We realize how this looks and the inconveniences it caused you and your niece. I was told that Eric offered to buy your a tank... read more
Bait and switch tactics Found a 2014 Ford Focus through the Sam's Club Auto Buying program that utilizes the TrueValue system. I sent the inquiry asking if the vehicle was available. I was contacted by Brook. I explained that I would be buying this from out of state and asked several questions. Later in the day when I had time to review the link she sent me I called back to discover if the car was automatic or manual. The description made it appear manual but the pictures showed automatic. I explained I needed automatic for ... read more
Business response:
Laurie, Thank you for taking the time to leave this feedback. When there is a problem in the process, or if employees do not follow the process we have in place we want to know about it so that we can address it, and we most definitely have addressed it in this case. Both employees made a drastic error by not physically going out on the lot and verifying that the car was still on premises & for sale. We realize how this looks and the inconveniences it caused you and your niece. I was told that Eric offered to buy your a tank... read more
Frankie Hollywood at Regal Kia Frankie Hollywood was awesome I was in a accident and my car was totaled and in desperate need of a new one and my credit was not that great and HE GOT ME IN A NEW CAR. thank you HOLLYWOOD!!!!!
Business response:
Oh no, that is terrible!!! Glad to hear Frankie was able to turn your misfortune around and help you get a new car!!! Drive safe!
Bait and switch tactics Found a 2014 Ford Focus through the Sam's Club Auto Buying program that utilizes the TrueValue system. I sent the inquiry asking if the vehicle was available. I was contacted by Brook. I explained that I would be buying this from out of state and asked several questions. Later in the day when I had time to review the link she sent me I called back to discover if the car was automatic or manual. The description made it appear manual but the pictures showed automatic. I explained I needed automatic for ... read more
Business response:
Laurie, Thank you for taking the time to leave this feedback. When there is a problem in the process, or if employees do not follow the process we have in place we want to know about it so that we can address it, and we most definitely have addressed it in this case. Both employees made a drastic error by not physically going out on the lot and verifying that the car was still on premises & for sale. We realize how this looks and the inconveniences it caused you and your niece. I was told that Eric offered to buy your a tank... read more
Frankie Hollywood at Regal Kia Frankie Hollywood was awesome I was in a accident and my car was totaled and in desperate need of a new one and my credit was not that great and HE GOT ME IN A NEW CAR. thank you HOLLYWOOD!!!!!
Business response:
Oh no, that is terrible!!! Glad to hear Frankie was able to turn your misfortune around and help you get a new car!!! Drive safe!
Frankie Hollywood at Regal Kia Frankie Hollywood was awesome I was in a accident and my car was totaled and in desperate need of a new one and my credit was not that great and HE GOT ME IN A NEW CAR. thank you HOLLYWOOD!!!!!
Business response:
Oh no, that is terrible!!! Glad to hear Frankie was able to turn your misfortune around and help you get a new car!!! Drive safe!
Frankie Hollywood salesmen Frankie Hollywood was very patient and listened to what I was looking for the dealership was very nice and professional. HOLLWOOD was the highlight of the experience at REGAL KIA
Business response:
Thank you Natalie!
Frankie Hollywood salesmen Frankie Hollywood was very patient and listened to what I was looking for the dealership was very nice and professional. HOLLWOOD was the highlight of the experience at REGAL KIA
Business response:
Thank you Natalie!
Frankie Hollywood salesmen Frankie Hollywood was very patient and listened to what I was looking for the dealership was very nice and professional. HOLLWOOD was the highlight of the experience at REGAL KIA
Business response:
Thank you Natalie!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,038 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 7:00 p.m.
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