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Regal Lakeland

4.6

About this business

At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,038 reviews
Select a rating
TINA.HAMLET's profile image
TINA.HAMLET 
6 years ago

Very fast! I was very surprised at how easy and fast it was to get my car in for routine matienence. Everyone was very polite and helpfull. 

JERSEYLASS2002's profile image
JERSEYLASS2002 
6 years ago

Echo Bloc Application I received a ride to work and back .Great shuttle service from Mike @ 98 Barton Kia Lakeland FL. Jeff and Gorge are great working things out and talking to me and taking care of what I need to do for the Kia Optima 

Business response:

Thank you! Glad to hear our team was able to help! 

MIRIAMRC63's profile image
MIRIAMRC63 
6 years ago

My car alway followup. Car service and wait room real nice of hospitality. Oil change service, after repair to car wash service. Sit relax and watch the t.v. 

Business response:

Thank you! 

CHRISTINE.MANSELL's profile image
CHRISTINE.MANSELL 
6 years ago

Service was good; recommendations we absurd.... I have always had good service and have purchased 4 autos in the last 5 years or so. I have found that the last few service calls there have been some issues. The service representative recc over $600 over pending service needs the $300 of it was done just 3 months ago. The other two was a battery replacement on my battery that is less than 3 years old and alignment which was the only one, in my estimation, that was legitimate. I called the service Representative back after I h... read more

Das's profile image
6 years ago

Very professional Very honest and straight forward.......Good conversation...Lol..I would recommend you guys to anyone..The process was very simple and easy. Thank you all for all the hard work.. 

Business response:

Thank you for the recommendation! 

MIRIAMRC63's profile image
MIRIAMRC63 
6 years ago

My car alway followup. Car service and wait room real nice of hospitality. Oil change service, after repair to car wash service. Sit relax and watch the t.v. 

Business response:

Thank you! 

AREDBURN's profile image
6 years ago

this time was just ok I completed my service scheduling online giving specifics but the svc rep had to ask me for the details again. I don't think they checked my stereo speaker because it wasn't mentioned once the other items were completed on my car. Also, I mentioned that my car always pulls to the right, even AFTER I've come in and had the car aligned. The svc rep made a specific note I think but the driving home I noticed it still pulled right and it got worse by the next day. I'm not sure what they did for the alignmen... read more

Business response:

We just switched to a new system for our online appointments, because of your feedback i will be looking into why the appoinment details did not carry over. Please contact Alaina Southern at 863-333-4633 or Alaina.s@regallakeland.com to provide more information so that I can look into the services performed on your vehicle. Our goal is to have you 100% satisfied with your vehicle when you leave! 

AREDBURN's profile image
6 years ago

this time was just ok I completed my service scheduling online giving specifics but the svc rep had to ask me for the details again. I don't think they checked my stereo speaker because it wasn't mentioned once the other items were completed on my car. Also, I mentioned that my car always pulls to the right, even AFTER I've come in and had the car aligned. The svc rep made a specific note I think but the driving home I noticed it still pulled right and it got worse by the next day. I'm not sure what they did for the alignmen... read more

Business response:

We just switched to a new system for our online appointments, because of your feedback i will be looking into why the appoinment details did not carry over. Please contact Alaina Southern at 863-333-4633 or Alaina.s@regallakeland.com to provide more information so that I can look into the services performed on your vehicle. Our goal is to have you 100% satisfied with your vehicle when you leave! 

AREDBURN's profile image
6 years ago

this time was just ok I completed my service scheduling online giving specifics but the svc rep had to ask me for the details again. I don't think they checked my stereo speaker because it wasn't mentioned once the other items were completed on my car. Also, I mentioned that my car always pulls to the right, even AFTER I've come in and had the car aligned. The svc rep made a specific note I think but the driving home I noticed it still pulled right and it got worse by the next day. I'm not sure what they did for the alignmen... read more

Business response:

We just switched to a new system for our online appointments, because of your feedback i will be looking into why the appoinment details did not carry over. Please contact Alaina Southern at 863-333-4633 or Alaina.s@regallakeland.com to provide more information so that I can look into the services performed on your vehicle. Our goal is to have you 100% satisfied with your vehicle when you leave! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,038 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m. 

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