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Regal Lakeland

4.6

About this business

At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,038 reviews
Select a rating
SEEKYOU333's profile image
SEEKYOU333 
5 years ago

Service Brought vehicle in for eco coating. They were quick with the turnaround time. Was very busy that day and parking was somewhat of an issue. 

Business response:

We are working on arranging additional parking, sorry for the inconvenience. 

AMMers's profile image
5 years ago

Alternator Replacement I was unaware that my alternator was under warranty until I had replaced it myself. The replacement wasn’t good so I had to get it fixed at kia. They were able to replace it quickly but the price was outrageous. 

Business response:

Alternators can be a pricier item unfortunately. Luckily for you we used Kia Certified parts! If you are ever in question on whether something is covered under your warranty, just call in we would be happy to look it up for you! 

Misspierresaint15's profile image
Misspierresaint15 
5 years ago

Terrible individuals to do a deal with!!!!! This process deal with Kia has been 3 months! First financial manager (Nicho) gave misleading information the second (James) didn’t help things go through to be approved correctly. Then the manger asked for all the same information that was already given. His response was I don’t get into the day to day business (Stan). Stan asked for paystubs that was provided more than once and I was frustrated his reaction was we are loosing 4,000 dollars and I’m only asking for 2 pieces of info... read more

Business response:

Regal Kia Lakeland responded privately on 12/23/19 8:55 AM Every situation is unique, we were up front from the start that we would need your full cooperation in order to get you into a new vehicle. From your car being totaled & the bank needing proof of payoff, from your license being suspended, to unable to get a hold of your employer and the illegible pay stubs your provided our team worked diligently to insure you were able to get financing on the vehicle of your choice. Unfortunately we do not loan the money, and are un... read more

Misspierresaint15's profile image
Misspierresaint15 
5 years ago

Terrible individuals to do a deal with!!!!! This process deal with Kia has been 3 months! First financial manager (Nicho) gave misleading information the second (James) didn’t help things go through to be approved correctly. Then the manger asked for all the same information that was already given. His response was I don’t get into the day to day business (Stan). Stan asked for paystubs that was provided more than once and I was frustrated his reaction was we are loosing 4,000 dollars and I’m only asking for 2 pieces of info... read more

Business response:

Regal Kia Lakeland responded privately on 12/23/19 8:55 AM Every situation is unique, we were up front from the start that we would need your full cooperation in order to get you into a new vehicle. From your car being totaled & the bank needing proof of payoff, from your license being suspended, to unable to get a hold of your employer and the illegible pay stubs your provided our team worked diligently to insure you were able to get financing on the vehicle of your choice. Unfortunately we do not loan the money, and are un... read more

Misspierresaint15's profile image
Misspierresaint15 
5 years ago

Terrible individuals to do a deal with!!!!! This process deal with Kia has been 3 months! First financial manager (Nicho) gave misleading information the second (James) didn’t help things go through to be approved correctly. Then the manger asked for all the same information that was already given. His response was I don’t get into the day to day business (Stan). Stan asked for paystubs that was provided more than once and I was frustrated his reaction was we are loosing 4,000 dollars and I’m only asking for 2 pieces of info... read more

Business response:

Regal Kia Lakeland responded privately on 12/23/19 8:55 AM Every situation is unique, we were up front from the start that we would need your full cooperation in order to get you into a new vehicle. From your car being totaled & the bank needing proof of payoff, from your license being suspended, to unable to get a hold of your employer and the illegible pay stubs your provided our team worked diligently to insure you were able to get financing on the vehicle of your choice. Unfortunately we do not loan the money, and are un... read more

AMMers's profile image
5 years ago

Alternator Replacement I was unaware that my alternator was under warranty until I had replaced it myself. The replacement wasn’t good so I had to get it fixed at kia. They were able to replace it quickly but the price was outrageous. 

Business response:

Alternators can be a pricier item unfortunately. Luckily for you we used Kia Certified parts! If you are ever in question on whether something is covered under your warranty, just call in we would be happy to look it up for you! 

SEEKYOU333's profile image
SEEKYOU333 
5 years ago

Service Brought vehicle in for eco coating. They were quick with the turnaround time. Was very busy that day and parking was somewhat of an issue. 

Business response:

We are working on arranging additional parking, sorry for the inconvenience. 

AMMers's profile image
5 years ago

Alternator Replacement I was unaware that my alternator was under warranty until I had replaced it myself. The replacement wasn’t good so I had to get it fixed at kia. They were able to replace it quickly but the price was outrageous. 

Business response:

Alternators can be a pricier item unfortunately. Luckily for you we used Kia Certified parts! If you are ever in question on whether something is covered under your warranty, just call in we would be happy to look it up for you! 

SEEKYOU333's profile image
SEEKYOU333 
5 years ago

Service Brought vehicle in for eco coating. They were quick with the turnaround time. Was very busy that day and parking was somewhat of an issue. 

Business response:

We are working on arranging additional parking, sorry for the inconvenience. 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,038 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 8:00 p.m.  

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