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Red Robin Gourmet Burgers
- Restaurants
- Overland Park, KS
About this business
Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more
Location details
7111 W 95th St, Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Deep fried dill pickle chips (and dipping sauce) and steak fries were awesome!!! House Margarita wasn't too bad. Wasn't crazy about the Teriyaki burger at all. Definitely didn't taste like a fresh made patty, but more like a frozen one. I would probably eat at a Red Robin again in the future.
I sat for 10 minutes and no one came by to help me. The hostess was seating a table be side me and I let her know I hadn't talked or seen anyone since she seated me 10 minutes before. Someone came to help me, food was good, service was bad.
Business response:
Thank you for the review. I am sorry for the poor experience.
Very excited to try delivery with Menufy, and was even careful not to order at a peak business hour. There was so much wrong with the food, I won't get into it all. Just suffice it to say, quite possibly the worst food I've ever eaten.
Business response:
I am sorry to hear about that! We would love to look into what happened and whether it was an issue on our end or Menufy's and then of course make it right for you. Please give us a call at 913-642-9800 so we can find out what happened. Thanks!
Your restaurant was a horrible experience for me. I'll never return.
Called sat morning told them I had a party of 15 only have showed up the waiter was the best food was good great service I will be back
Worst service. Told we could not have bottomless fries on a Saturday night. But other tables had them. Didn't ask how burgers were to be cooked. Won't he back to this location
Business response:
Good afternoon, thank you for taking the time to let us know that we missed the mark during your visit. I am sorry that we did not provide you with excellent service as that is one of our values. Please contact the restaurant at 913.642.9800 or email me at bberberian@eatpbj.com with the details (date and time and server name if you know it) so we can follow up with you and them. Thank you again and once again I apologize. Best,
I went there for a late lunch, this past Friday, with my two kids. The food was really delicious, fresh, hot, and exactly what I’d wanted. The staff was so friendly and helpful and fun. I will definitely return.
Business response:
Good morning thank you for the comments. I am sorry that the food and service were less than excellent. We challenge ourselves and team members to provide the best food and service and from your review it is apparent we fell short. We would like to make this right and will discuss these comments with all of the management team and the staff that was working last night. Additionally we will take steps to make sure things like this don't occur in the future. We would like to send you a gift card for your comments and the poor ... read more
Frequently asked questions about Red Robin Gourmet Burgers
How is Red Robin Gourmet Burgers rated?
Red Robin Gourmet Burgers has a 4.2 star rating with 2,216 reviews.
When is Red Robin Gourmet Burgers open?
Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m.
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