Red Robin Gourmet Burgers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Red Robin Gourmet Burgers

4.0

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

6420 Grand Ave, Gurnee, IL, 60031, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,901 reviews
Select a rating
Frank Flammini's profile image
Frank Flammini 
7 years ago

We eat here often, food is very good, reasonable pricess. Service is great. even when it is very busy, never had to wait more than 10 minutes for a table 

Gwen Ygm's profile image
Gwen Ygm 
7 years ago

This was by far the worst service I have had at a restaurant in years...Courtney our waitress was the worse ever ...she only came to our table twice ....we waited on some damn burgers for almost 25 mins....when I was ready to leave of coarse here comes the manager with the food...it was cold and not a damn napkin in site ...We waited another 10 mins just for napkins and she didnt bri g them again the manager did ....we had to ask him if we could have the check ...lower and behold she brings the one who brings the check...and... read more

Michelle Roberson's profile image
Michelle Roberson 
7 years ago

My son left his retainer in a napkin. He hustled back and the waitress and manager dug through the trash and found them. I'm so thankful! 

Karen Jackson's profile image
Karen Jackson 
7 years ago

By far the worst service I have had at a restaurant in a long time. Took over 15 to get a drink order. The server was no where to be found through out our whole dining time. Refills... Ha! Yeah right! Then we never got our bill. We were splitting a check and one was in cash we waited 20 min before she came back to get the cash. And that was only because she saw us giving it to the hostess. All of our first experience there and I am not sure if we will return. 

Myrna Cantù's profile image
Myrna Cantù 
7 years ago
Christie Parkinson Stochl's profile image
Christie Parkinson Stochl 
7 years ago

Have only been to the Gurnee location and would never go again. Burger was burnt, service was slow, fries and pretzel bites were barely warm. 

Mar Anguiano Alvarez's profile image
Mar Anguiano Alvarez 
recommend  Recommended
7 years ago
Diana Peyer- Braatz's profile image
Diana Peyer- Braatz 
7 years ago
Alvina Sanchez's profile image
Alvina Sanchez 
7 years ago

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4 star rating with 1,901 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com