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Red Robin Gourmet Burgers

3.6

About this business

Message from Red Robin Gourmet Burgers Red Robin Gourmet Burger Restaurants More about Red Robin Gourmet Burgers Orange Village, OH Best Burger, American Restaurant, Restaurant, Burgers, Hamburger, Happy Hour 

Location details

4009 Orange Pl, Shaker Heights, OH, 44122, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
3.6160 reviews
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Julie Sethman-Stewart's profile image
Julie Sethman-Stewart 
9 years ago
Candace Tyree's profile image
Candace Tyree 
9 years ago

Had a bad experience on this night. The manager did a pretty good job on trying to make it better but we just weren't satisfied that night. 

Cindy Williams's profile image
Cindy Williams 
9 years ago

was a good place to eat. everybody was nice,yes I'm going back soon again. 

Alyssa Stropki's profile image
Alyssa Stropki 
9 years ago

Server forgot our appetizer, brought all of our drinks and food at separate times. Our server never checked on us only when he brought the bill. And we were celebrating my sons 4th birthday. He complained when I told him "you expect me to sing" really? (Which he never did) Every single time we go we have a horrible experience ! 

Kevin Hommes's profile image
Kevin Hommes 
10 years ago
Katie Mathews Krzywicki's profile image
Katie Mathews Krzywicki 
10 years ago

HORRIBLE service. Food took over 30 min to arrive, most of our food was cold, sent one back, server never stopped to refill drinks, charged our credit card for 2 different checks, and to top it off my daughter was celebrating her birthday and all she wanted was them to sing to her...nope. Only go here if you want it to take 2 hours and like getting frustrated! Wish I could give them 0 stars! 

Stephanie Ann's profile image
Stephanie Ann 
10 years ago
Kimberly Ann Boone's profile image
Kimberly Ann Boone 
10 years ago

Our server Vicki (Victoria) had a major attitude problem from the first moment she approached our table. Service went downhill from here. The female manager wasn't much help either. Only our second time coming to this location. It is definitely our last. 

Denise Marie Okeefe's profile image
Denise Marie Okeefe 
10 years ago

The food was pretty mediocre, but the service was terrible. The waitress seemed like she didn't want to be bothered with anyone, and had a really bad attitude. She rolled her eyes at customers as well. The people across from us were not happy either. It took an hour to get their food. It took us slightly less time to get ours, but we waited a good long while before she would even take our order. She brought the wrong fries as well, and a messy burger but no napkins, silverware or anything. She never offered a refill on the s... read more

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 3.6 star rating with 160 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is open now. It will close at 10:00 p.m.  

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