Red Robin Gourmet Burgers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Red Robin Gourmet Burgers

3.6

About this business

Message from Red Robin Gourmet Burgers Red Robin Gourmet Burger Restaurants More about Red Robin Gourmet Burgers Orange Village, OH Best Burger, American Restaurant, Restaurant, Burgers, Hamburger, Happy Hour 

Location details

4009 Orange Pl, Shaker Heights, OH, 44122, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
3.6160 reviews
Select a rating
Sean Patrick Owens's profile image
Sean Patrick Owens 
9 years ago

Had to wait a half hour for lemon & sugar for my iced tea. Asked the waitress 3 times and the server who brought the appetizers out. Still did not get my lemon & sugar until after the main course was served. 

Tiffany Van Groll's profile image
Tiffany Van Groll 
9 years ago

Sitting here now receiving the worst and slowest service we have had our whole trip! Debating wether or not to just get up and leave! And this place is filthy! My recommendation would be to go somewhere else! I know we are wishing we did! 

Neil Riveron's profile image
Neil Riveron 
9 years ago

Ever want to wait forever, get food before drinks, get multiple managers to visit your table and still fail at leaving you happy? Then come on in! We came back because the last time our server left us waiting for almost an hour for our dessert AFTER SHE WENT HOME which graced us with a gift card. Too bad I can't give it a negative star rating; that would be loads more accurate. 

Michele Davis Dandridge's profile image
Michele Davis Dandridge 
9 years ago

Went today to celebrate my son Christopher's Birthday and it was also #namethatburger day so he got a free burger.The food was fresh and hot!Our server Marcus was great and the rest of the staff was friendly as well. They even surprised my son with dessert and sang to him.We'll definitely be back! :D 

Marketi Robinson's profile image
Marketi Robinson 
9 years ago

Worst service. ....orders come back wrong....Beachwood location 

Lavette Keath's profile image
Lavette Keath 
9 years ago

Worst service ever waited 20 min for take out dessert. Cold food 

Megan Lesler's profile image
Megan Lesler 
9 years ago

They dont give a shit about their pick up orders. Be sure to check your pick up orders before leaving the restaurant. I know were not dining in but the food should still be kept to just as high of a standard. We're still customers. I dont know if it is standard of all the Red Robins but they put the salad that a substituted for the fries and packaged it in a container that is suitable for soup; not even a full side salad. After a long day of work I just wanted a burger and a crisp side salad. I dine in and out of this place ... read more

James Rookard's profile image
James Rookard 
9 years ago

Not bad service. Food definitely tasty. Waitress explained our options, placed order immediately. The manager stopped to ensure everything was to our liking. 

Marie Marie's profile image
Marie Marie 
9 years ago

Awesome yummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 3.6 star rating with 160 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com