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Red Robin Gourmet Burgers

3.6

About this business

Message from Red Robin Gourmet Burgers Red Robin Gourmet Burger Restaurants More about Red Robin Gourmet Burgers Orange Village, OH Best Burger, American Restaurant, Restaurant, Burgers, Hamburger, Happy Hour 

Location details

4009 Orange Pl, Shaker Heights, OH, 44122, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
3.6160 reviews
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Sara Schwertner's profile image
Sara Schwertner 
recommend  Recommended
9 years ago

It's good for the waist line. Gives you diet diarrhea 

Sara Schwertner's profile image
Sara Schwertner 
9 years ago

It's good for the waist line. Gives you diet diarrhea 

Sara Stockovich's profile image
Sara Stockovich 
9 years ago

It's good for the waist line. Gives you diet diarrhea 

Christopher Schneider's profile image
Christopher Schneider 
9 years ago

Last time I was there was a few years ago. Didn't have a problem with anything. Things must have gone down hill with all the bad reviews. I was surprised to see the signs taken down earlier this week. I guess bad service closed them down. If I had to guess the building might be torn down since the pinecrest development is taken place 

Nicole Tasha's profile image
Nicole Tasha 
9 years ago

The service was the worst and the server was terrible. We never got our drinks and the server have any attitude when you ask her questions 

Paula Jo Gionfriddo RN's profile image
Paula Jo Gionfriddo RN 
9 years ago

Now I see all the bad reviews... Really red robin? Not only did we wait 10 minutes to even have our drink order taken, you then took our food away when we got up to use the restroom..even with our coats still there, THEN, I go to eat what we ended up taking home and there's still a produce sticker on my red pepper???? Basically that tells me you didn't even bother washing the vegetables before you serve them. Puh-lease. I'm not interested in paying $40 for my family to eat somewhere with such horrible service. I'll make my o... read more

Brian Valore's profile image
Brian Valore 
9 years ago

I am still here and this may have been the worst service I have ever encountered. Sticky dirty table, 15 minutes to get drinks 2 of 3 of the alcoholic drinks were wrong. Manager tried to serve visibly dirty glasses with the drinks. I politely asked him to get clean ones. I ordered my burger with a over easy egg and it was sunny side up. My plate has been sitting in front of me for at least 10 minutes and looking down the table empty glasses and dirty dishes. My son just came over and said he asked for a refill on his lemonad... read more

Carol L Smith's profile image
Carol L Smith 
9 years ago

Food is consistent but they take forever to clear off tables sonthe wait is longer than it should be. Please train your staff! 

Matt Stewart's profile image
Matt Stewart 
9 years ago

Good was ok but the service sucked. Never got any of our drinks refilled. Had to wait over ten minutes for our check but never got it. Left minimum amount of money on table to pay (based on table side computer credit card thing). Maybe try it one more time. Maybe. 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 3.6 star rating with 160 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 11:00 a.m. 

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