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Red Robin Gourmet Burgers

3.7

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

1535 Rio Rd E, Charlottesville, VA, 22901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,156 reviews
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Mango Cutebottom's profile image
Mango Cutebottom 
9 years ago

We came in and the hostess said about 15-20 minute wait. We were fine with that. We waited 35 minutes and they finally called our name. We sat down and our waitress Cassandra took 15 minutes to get 2 waters... After that it took 20 minutes to get our French fries. When we were done eating our main courses, she never came and took any of our plates away! They were piled up for it to be easier for her to carry and she walked by 3-6 times never taking the plates! We had to ask her to take them away! To me that's rude. We saw he... read more

Amber Keen Ellis's profile image
Amber Keen Ellis 
9 years ago
Tonya Jenkins's profile image
Tonya Jenkins 
9 years ago

The manager is incredibly rude! I will not visit again. 

Rebecca Reed's profile image
Rebecca Reed 
9 years ago

I waited 10 minutes to get my name on the list and had to do it myself. And my food was wrong I asked for no cheese and lettuce and got both. Plus I never got fries. 

Tom Ward's profile image
Tom Ward 
9 years ago

I was told I couldn't just sit at the bar I needed to be seated in was set at 12 o'clock waited for about 20 minutes for a drink to be ordered and brought to the table play store orders and never got our food until 1pm told that they were not going to charge me for food that didn't even come to the table the only thing I can think to do right now is to go ahead and make sure everybody in the Charlottesville area knows that this place should get no stars for a review and should be put on a list of places to stay away from 

Natalie Lynn's profile image
Natalie Lynn 
9 years ago

We had an awesome server tonight! Her name was Jasmine(Jazzy). Even though we had to wait to be seated, our food came out fast and she was very very attentive to us! We return everytime we come to Cville.And I hope she is still there! Thanks again Jazzy! And good luck with they baby! 

Deonna Comer Dearing's profile image
Deonna Comer Dearing 
9 years ago

Got seated after 30 minutes with at least 20 open tables available. No one came to our table until we had been seated at least 20 minutes. Food was cold. The "water" was cloudy (see photo in comment section). Waitress set down our food , immediately walked away then never returned. Then, when we complained, she became argumentative. Thank God for manager Stephanie who was trying her best to smooth things over but to be honest, if you guys don't have the staff to run an efficient business, you shouldn't be open. Very bad expe... read more

Jackie Wright's profile image
Jackie Wright 
9 years ago

Worst service and the manager hold her employees to no level of accountability for the terrible level of service provided. .. never will i ever go back next time ill go to mcdonalds and pay less for the same quality of service 

Pat Thomas's profile image
Pat Thomas 
9 years ago

Red Robin is a great date night restaurant, even when you're married. Hubby loves the Royal Red Robin and endless fries. I enjoy getting to eat a burger with a break bun and love the variety choices that go with a gluten free bun. Add a side of sweet potato fries and dinner is perfect! Reb Robin yummmmm 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 3.7 star rating with 1,156 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m. 

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