Red Robin Gourmet Burgers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Red Robin Gourmet Burgers

4.2

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

6522 Monona Dr, Madison, WI, 53716, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,175 reviews
Select a rating
Michelle Ferrari's profile image
Michelle Ferrari 
7 years ago

I Order take out from Red Robin and so disappointed!! I had to wait 10 mins for my food and then they didn’t have the promo code on my bill so I had to wait 5 more minutes! The only thing I got was I am sorry and it was delay due to your salad and broccoli. 

Nancy Ostby's profile image
Nancy Ostby 
7 years ago
Susan Virnig Brown's profile image
Susan Virnig Brown 
7 years ago
Becca Meegan's profile image
Becca Meegan 
7 years ago

I was disappointed we had a large group and we sat in a corner with little light and it was freezing. The were out of Bailey's for new years eve so no fun drinks. Some of our food was messed up and nothing was done for it off the bills. Server was good and friendly. Not sure we will return. 

Rachel Rose Petersen's profile image
Rachel Rose Petersen 
7 years ago

Terrible service, raw burger, cold food, no drink refills, no “hey hows the food”, waitress looked at our table and was going to keep walking - only stopped because I caught eye contact with her. This happened multiple times. We happened to catch manager who was helping clean tables, not knowing she was a manager - she tried to smooth things over and got us new food and took the raw burger off the check, but waitress taking care of us could care less. 

Jerry Dean Jewell's profile image
Jerry Dean Jewell 
7 years ago

I can't say it was bad , just nothing to brag about 

Amanda Martha's profile image
Amanda Martha 
7 years ago

I got my food to go and the bartender named Paige was so helpful and very polite I could not believe the service! I will be going back there even if I have to go out of my way to get food from a red robin 

Emily Swanson's profile image
Emily Swanson 
7 years ago

Horrid! They brought me the wrong food and than argued with me about what I ordered. The burger I ordered looked nothing like the salad I was brought...... Then they brought me a chicken sandwich..... Still not my burger. The manager took the sandwich off of my plate with her hand and said keep the fries, which she touched while taking the sandwich. Then they gave me a menu to show them what I ordered, again waitress argued with me... never going back. #didyoureallyjustgrabthesandwichoffmyplate 

David Mc Dowell III's profile image
David Mc Dowell III 
8 years ago

I loved the environment and the friendly staff. My burger was awesome and the restaurant was clean. 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.2 star rating with 2,175 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com