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Red Robin Gourmet Burgers
- Restaurants
- Broken Arrow, OK
About this business
Location details
4801 W Kenosha St, Broken Arrow, OK, 74012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedgreat food and great atmosphere!
Come on guys, do better. This location and the one on riverside. We finally have said enough. No one acknowledges you while standing in the lobby and then the service is Terrible. We eat out about 12 times a week but this is being removed from our rotation. We understand the current market but have a manager stand up front to see people.
RecommendedOur first time! Amazing food and very good service!!
Srsly, you charged me $12.99 for a meat patty, cheese, and bacon?! No sides. Sorry, but there are too many other places that will cater to people on low/no carb diets without charging them full price.
Recommendedthe food was great The margaritas was good and a service was exceptional
Business response:
Thanks for making our night with this awesome review, Jeffrey. It was a pleasure serving you, and we look forward to your next visit!
I ordered online and was told it would be ready at 7:07 pm. When I got there I called the curbside number and waited for 15 minutes for them to bring it out. I went in and asked about my order and I was told that they didn’t have it(were they just going to let me sit out there and wait?) I showed them my receipt on my phone and then they decided they were waiting on my fries. I waited ten more minutes and asked them to cancel my order which I had already paid for. The manager came out and told me again they were waiting on f... read more
Recommendedgood food friendly staff excellent
Business response:
Thanks, Christina. It was a pleasure serving you, and we hope you'll visit us again, soon!
Recommendedgood food, and a great server.well done.
Business response:
Thanks for the feedback, Phil. We're glad you enjoyed your visit. Come back soon!
A couple of months ago I had almost the exact same thing happen with my order being wrong. This time I called the order in, which the virtual agent took. I called back to speak with an actual person. I spoke with a young girl, advised I had just called in and I wanted to make sure my order was correct, to make sure guacamole and pickled were on my burger as well as added a shake. I picked it up, young lady verified order, I drove 5.5 miles Home only to bite into the burger with no guacamole or pickles. Called back, then drov... read more
Business response:
Sorry to hear that, Pamela. Please let our Guest Relations team know all of the details at https://sforce.co/3gX53gz or 1 (877) 733-6543 (M-F; 9 AM - 6 PM MT).
Frequently asked questions about Red Robin Gourmet Burgers
How is Red Robin Gourmet Burgers rated?
Red Robin Gourmet Burgers has a 4.2 star rating with 3,356 reviews.
When is Red Robin Gourmet Burgers open?
Red Robin Gourmet Burgers is open now. It will close at 6:00 p.m.
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