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13526 W Interstate 10 Frontage Rd, San Antonio, TX, 78249, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
The service department really needs to be looked at. I sent a Lexus in for repairs thinking it's the same work for less money. They charged like, $1000 bucks for a ticking sound coming from the hood. I am not mad about what they charged, I'm mad at the fact that all they needed to do before giving my car back was to start it just once to check if the sound went. They didn't do anything and act like they know a thing or two about fixing cars. There's a guy named Junior or some Italian name I guess who's just got the job becau... read more
Following up from my husband review. This dealership only wants to play lip service to people leaving reviews! My husband called and had to leave a voicemail (imagine that🙄) of course none called him back ( shocker 🙄🙄) We took our Rav 4 to sun Toyota and guess what?!? They found the PROBLEM! It was our lower control arms! A normal sound that YOUR tech claimed it was, wasn’t normal! Stop playing lip service and start using that energy in properly training your staff! I will never give this dealership my business, and I wil... read more
Business response:
Jennifer Bireley, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (800) 667-9051 to speak to our manager directly.
I have purchased two cars from Irwin Toyota (so far), great experiences both times! Mark Chertok was thorough and takes time to explain. Great deals as well ☺️
Business response:
Thank you so much for trusting our team for your automotive needs, Lauren! We appreciate it. 😊
We bought a new Toyota Sienna with the help of John Deveau yesterday. Great guy, and extremely helpful! He found us the car we want for the monthly payment that worked best for us. So happy with the new van for our growing family!
Unreliable, unpredictable, disrespectful, and rude. After driving 3 hours on promises made, we drove home empty handed. Jake ended our lovely visit by tearing a piece of paper up in our faces and yelling at me as I was walking out the door. They banked on us being ignorant to the process and when we pushed back they became rude. I recommend BillKay! They worked with us and we walked out the door with the same vehicle in a nicer condition.
Very well customer service and on point on everything they do.
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Larry was a great salesperson, very good service.
Our family just bought its 4th car from Irwin's . Rudy Dion always takes good care of us and works diligently to put us into a car that meets our needs!
Business response:
Thank you so much for the fantastic recommendation and the continued support over the years, Sue! We truly appreciate you. Thanks again for choosing Irwin!
The service has always been great from the time I drop off my car until I leave.
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Red McCombs Toyota has a 4.4 star rating with 5,814 reviews.
Red McCombs Toyota is open now. It will close at 9:00 p.m.
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