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RecPro
- RV Dealers
- Bristol, IN
About this business
RecPro, the premier developer and distributor of recreational vehicle furniture, appliances, lighting, hardware and so much more, is situated in the heart of Bristol, Indiana. The manufacturing epicenter of all things RV, Bristol (located in Elkhart County, Indiana) produces the top names in the recreational vehicle industry. These RV's, and their accompanying product lines, are distributed throughout the world. We're proud to call Bristol our home. Our dedication to our customers, and our lines of product, reflect just that... read more
Location details
806 S Division St, Bristol, IN, 46507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The roof kit for my 5th wheel camper arrived in 3 days! Wow! Thick rubber, all components included, easy install. I would encourage a step-by-step instructions instead of just watching DIY video.
Business response:
Thank you for the great review. Yes, we are working on installation videos currently and will have them available this summer.
Quality product, fast delivery, easy installation.
Business response:
Thank you, Linda!
The recliners were a perfect fit...much the same as the originals that came in our 2009 Cameo 5th wheel camper. The color is perfect, delivery was timely and installation was easy. Very good quality for the price. I would recommend these recliners to anyone that needs to update their rv furniture. We like them so much we plan to order a sleeper sofa to match as our original is starting to show its age. Thank you for supplying us with these comfortable chairs.
We purchased a teacher reclining couch on April, 2017. By the first year one side started splitting, we contacted RecPro about the issue and they did send us a new side. Now it’s 2 months pass April 2019 and we’ve had to contact them again because the other side is splitting. What we got this time was it’s pass your 2 year warranty and you probably had dogs that ripped it. Well that’s not the case. Since one side had already split and now the other, it seems it’s defective material. We only use our couch very little so it’s ... read more
Business response:
Ms. W*****, We are very sorry that you experienced any issues with your furniture. I have reviewed the communications regarding this issue and it seems we did honor our warranty by sending appropriate pieces when your complaint was filed. This continuing issue is a bit problematic as we’ve not encountered it before (what you’re describing) and it happened the exact same way to your couch, just to the opposite side. I would like to extend a courtesy and offer you a repair kit, on us (we’ll pay shipping, too) so that you may r... read more
It appears to be the same exact thing I pulled out. So far I’m happy. I just hope this fixes my issue. Thanks for the speedy service!
So far it all looks great
We are very pleased with the lights and the all the great help we get.
Business response:
We are happy that you're pleased with the product and service!
The putty color material I ordered is very pretty and pleasing to the eye. I thought it was going to be grey but it looks more a medium taupe (the lighting make a big difference in how it looks).
Business response:
Very glad you like the color!
I am not trying to be a jerk here, a mistake can happen. The same thing twice in a row when I am told the correct material is sent is either a pattern of incompetency or an outright lie. I purchased a headliner material, paid in full. RecPro sent the wrong product. I asked them to send the correct product and I was told they would not do anything until they saw pictures that the material was incorrect. I send pictures. They agree they sent the wrong material. I am told they will not send the correct material until they had p... read more
Business response:
Unfortunately, this is a situation where wires were crossed in the shipping department. With thousands of orders heading out each day, this can happen from time to time. Our CSR Manager took control of this issue, and we did rectify the situation by sending out the correct material (all at our cost, of course) on 5/10/19. We discovered where the miscommunication was in our department, issued training, and moving forward hope that issues like this will no longer occur.
Frequently asked questions about RecPro
How is RecPro rated?
RecPro has a 4.6 star rating with 2,070 reviews.
When is RecPro open?
RecPro is closed now. It will open tomorrow at 8:00 a.m.
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