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Rebound Air
- Consumer Services
- Orem, UT
About this business
Location details
1126 1200 W, Orem, UT, 84057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 a.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Subject: Urgent Warranty Issue – RaboundAir Trampoline I purchased the RaboundAir trampoline several years ago and have successfully used the company’s lifetime warranty in the past—most recently in 2022—with no issues. Yesterday, I contacted customer service to request a warranty replacement for some parts (specifically, springs and rubber leg pads). However, I was met with an unexpected refusal from a representative named Ricki, who claimed I needed to provide a proof of purchase. This is despite the fact that I have previ... read more
Place an order for springs. The order was lost by USPS. I was able to follow with tracking number and even followed up with local USPS. They could not find. I called customer support and talk with Ricki. She was very helpful. Looked into the shipment. Called me back the same day said they would reship and take care of me. The order was received this week. Thank you Ricki for taking ownership and getting my order placed asap.
Excellent, lasting unit
I bought a ReboundAir Ultimate Rebounder a year ago. The price for ReboundAir is higher than most other brands, but the difference in quality, in my opinion, justifies the price. My unit is solid, stable, and built to give maximum performance over many years. I recently ordered a ReboundAir Stabilizer Bar to attach to my unit to increase the range of exercises I can do and provide added comfort and safety when exercising. My experience with the ReboundAir Customer Service Dept. has been outstanding. They respond quickly and ... read more
Fantastic product and the most awesome customer service you can find! Responsive and thorough and nice! Kathryn was excellent - highly recommend!
Frequently asked questions about Rebound Air
How is Rebound Air rated?
Rebound Air has a 4.8 star rating with 17 reviews.
When is Rebound Air open?
Rebound Air is open now. It will close at 5:00 p.m.
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