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Ray Skillman Ford, Inc. Parts
- Automotive
- Greenwood, IN
About this business
Established in 1945.
Location details
1250 S U.S Hwy 31, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
******. Do not live up to commitments. I ordered a part from Ford.com. ********* was supposed to fullfill the order. After six months and a lot of back and forth, i do not have the part or a refund.
They have always not refilled the engine with enough oil after an oil change. I have had to add more than 2 quarts of oil after paying for a *******************. This has happened several times and despite informing them about it, they keep doing the same thing. Very disappointed with their operation,
PREDATORY LENDERS through their in house payment system. I thought I was purchasing a used vehicle from them. A 2013 **** E350 van for my family. They charged me ***** for the vehicle, even though it's on the internet for *****. I placed my deposit, got insurance and took and uber out to pick up the vehicle. While signing the paperwork (deep in the paperwork) I get to a page where it says I pay $***** for the van over 36 months then after the last payment when I'm all done. I have to pay an additional $4100 to buy the vehicl... read more
******** at *** Skillman is a very rude and unprofessional individual. And I truly hope they get rid of her. She lies and commits fraud on applications for loans she combines all sources of income knowing that the loan place wont accept self employment as part of loan. So she puts it all as your verifiable income through your employer. Then tells you to lie to the loan company. They try to pressure you into keeping a car that has issues that the loan company said they will let you out of the loan. They send over 4 individual... read more
Horrible customer service after the sale. Said they aligned and balance the wheels. I asked twice before my son bought it, who lives in *********. After being assured the service was performed, he purchased it and then I picked it up last Wednesday and drove it here to ***********. Alignment is off and the wheels are out of balance. They told me that they would not compensate me for the $140 I paid to get it fixed in ***********. I was not going to drive an hour and a half back over there the way it was driving. The sales ma... read more
I purchased a 2018 Hyundai Elantra from Ray Skillman Ford/Hyundai. The paint began flacking off the car in very large pieces. I contacted the dealership. They said I was out of luck and it was not covered under warranty. I called Hyundai America and they said, it was covered. I opened a case and Ray Skillman Hyundai started the warranty process for me. The repair was approved. Ray Skillman body shop took the job because it was within the Skillman auto group. My car when in on March 6th. They performed the repair. I picked th... read more
Business response:
<p>******************,</p><p>I am sorry that you are frustrated with your experience with the Body Shop. Although we share the Ray Skillman name we are owned and operated separately. We have passed along your complaint to those who do operate that facility. Kindly remove the review from this location and speak directly with the collision center for assistance.</p>
From start to finish, my experience at Ray Skillman Ford of Greenwood was nothing short of outstanding. I had heard from many friends and family members about the amazing service they had received at this dealership, so I decided to make the 40-mile drive from my local Ray Skillman Ford to Greenwood.From the moment I arrived, I was greeted by friendly staff members who went above and beyond to ensure that my lease return process was smooth and stress-free. ********************* and *********************** were particularly h... read more
Business response:
Thank you so much for taking the time to send this review in. We greatly appreciate you taking the drive and trusting us with your purchase. It really means a lot to our team, ************ that you allowed us to help. Thank you again.
salesperson was friendly. finance person didn't give any paperwork that i signed except the extended warranty and that was in the sealed envelope. It was my understanding that all my paperwork was in the same sealed envelope. Someone from the dealership took my registration and warranties and other paperwork from my glovebox of my automobile that i was considering trading. (no deal had been made) I did receive part of the paperwork back in the mail that was taken after talking to two different people about it. Still have not... read more
I took my explorer to ray Skillman in Greenwood for three items check engine light,transmission not shifting right,and rattling in front end it has been there four days day one I was told it needed a o2 sensor and it should be in next day however it was finally in on day 4also they said transmission was ok on rattling in front end they said there was no problem I will never take my car. Back to them although it is under warranty
Frequently asked questions about Ray Skillman Ford, Inc. Parts
How is Ray Skillman Ford, Inc. Parts rated?
Ray Skillman Ford, Inc. Parts has a 1.5 star rating with 20 reviews.
When is Ray Skillman Ford, Inc. Parts open?
Ray Skillman Ford, Inc. Parts is open now. It will close at 6:00 p.m.
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