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Ramada Florence

2.8

About this business

Location details

8050 Holiday Pl, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.823 reviews
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A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

Health department needs to do a inspection. NASTY, NASTY, NASTYNo maid service, no coffee, no cups, wore out bed linen, whole room needs cleaning. NOT AT ALL LIKE PICTURES. FALSE ADVERTISEMENT!!!!!! 

Angie's profile image
15 years ago

The front desk staff went above and beyond helping us. We had some last minute wedding guests come in that needed rooms. Even though the hotel seemed full they found a couple of rooms for them. It was a clean room, pleasant employees that are wonderful with customer service, and an overall great stay. Id recommend this hotel to anyone staying in the area. 

A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

on the phone everything sounded great.I have stayed in inexpensive hotels before but this was awful.We had holes in the sheets no maid service no pool computer access was not to be found much less be wireless coffemaker in room but no filters or coffee no cable tv(replaced tv still didnt work right)the young woman at the desk in the evening was dressed lets just say not business attire dont go here for any reason I will not again.this place is not for anyone 

Impressed and surprised's profile image
Impressed and surprised 
15 years ago

For an older hotel, this place was nice! Its got a very small staff, so the place does like a little tired, but for a cheap nites stay I couldnt beat the deal I got here. For less than \$50/night I got a room bigger than most franchise hotels with a full-size refrigerator and microwave, and there was a wonderful Mexican restaurant on property as well. The restaurant was just opened a week or so, so their staff seemed a little lost, but the food was delicious- and cheap! This is an extended stay hotel with even better deal if... read more

A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

I have never experenced anything like it. There is no service there. I stayed there a week and could not get them to vacuum the carpet. I even ask if I could borrow their vacuum since it is theie policy to clean only once a week for weekly guest. I was told that it couldnt be done. When I ask for a phone book to be sent up to the room I was told that if my room didnt have one then I needed to come to front desk to use theirs. I had to go to the drugstore down the road to buy toilet paper. I guess we used more that the alotte... read more

A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

Holiday Inn always put much effort into guest satisfaction and also into everything they did. When you stay at a privately owned hotel such as this you pretty much are at their mercy. I was unhappy. I had some issues with someone not making the key for the right amount of days so needless to say I had a lot of walking to do. Its not that it bothers me, but what bothered me is the fact I could not get someone to come to the desk! I guess they dont have much to do so they disappear and leave you wondering if someone works ther... read more

A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

I have been staying at this property whenever Im in the area for several months now. Since its become a Home Suites the place has received quite a face-lift! Theyve added FULL-SIZE REFRIGERATORS and microwaves, replaced the old filmy windows, and started repaving the lot. Yes there are lots of pot holes and apparently Holiday Inn just wouldnt put any \$\$ into the hotel. Their rates have lowered though, and the new owners are definately putting some much needed renovations into the property. A great value in the Florence are... read more

Windstorm's profile image
15 years ago

This place has absolutely NO guest services basically. They close the Lobby at 11Pm and do not open until 10:30am on Sundays! No coffee in the roomos and none in the lobby, no one available to take calls or questions or requests. I was billed not only for my room but also for the room they had made my reservation for and had to change as it was already occupied by a person staying a WEEK! The bathtub looked to be 40 years old! Creepy people were hanging out by the entry way! Just say NO NO NO!!!! Cause you can bet I will Nev... read more

Carlene's profile image
15 years ago

The only way we even had a room was because I had my confirmation number as they cancelled my reservation! The room was definately NOT a 3 star hotel room. The carpet was NASTY & the sheets threadbare. And to top it off they had an adult channel that we had no knowledge was not a restricted site. If my grandchild had seen the channel I would have been incensed. It was bad enough that in channel surfing we adults had to see that. There were also a lot of kids (& some adults) hanging out outside the exterior doors - did not fe... read more

Frequently asked questions about Ramada Florence

How is Ramada Florence rated?

Ramada Florence has a 2.8 star rating with 23 reviews. 

When is Ramada Florence open?

Ramada Florence is open now. It will close at 6:00 p.m.  

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