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Raintree Cleaners
- Dry Cleaning
- Los Angeles, CA
About this business
Raintree Cleaners Your Community Fabricare Specialist Think Raintree Cleaners for cleaner clothes and a cleaner environment The First Dry Cleaners in Culver City to convert To an Environmentally Friendly Cleaning Method
Location details
10774 Jefferson Blvd, Los Angeles, CA, 90230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible cust svc; not on-time completion Others are right: overpriced. Worse, tho, is the cust svc. Example: Took in suit for next day svc. Asked "what time ready?" Told "by 4:30 pm." Next day @ 4:45pm, not ready. No apology, dismissive. Waited 18 minutes, then asked if much longer. Told "you'll just have to wait." So I said "I paid for next day svc and was told ready by 4:30. You could at least apologize & tell me how long will be." Sneeringly told "by 4:30" didn't actually mean BY 4:30: "we could mean any time AFTER 4:30.... read more
I have gone here for years This place is expensive, but they do a good job and the tailor and shoe repair plus abundant parking makes it worth the extra 20%. Also, once I got something returned not well cleaned, and they recleaned it with no hassle. Also, my clothes don;t smell bad, they get a lot of stains out and have always been on time. I am not sure why so many people gave this a bad review. other than the high price, I think this is better than most cleaners I have used.
Trustworthy cleaners This place is great. I wouldnt trust any other cleaners with my cloths and household items. I know for a fact that they use environmentally safe products not like other cleaners that, even though the stuff is illegal, use chemicals that harm not only your body but the environment. The owner is a sweet man, the staff is fabolous, yes they may have their days where they have attitude but greet them with a smile and they will great you with one as well. The work they do is amazing!
Expensive, poor customer service, and poor quality of service Called in advance to have 9 shirts laundered and they said I could use the coupon and it was 1.89 and there was a discount, but the discounted price wouldn't work with the coupon. I drove in, dropped them off and the coupon wouldn't work but I would get the lower price. I came back in 3 days to pick it up and was charged their normal price and the girl tried to convenience me I was getting a discount as the regular price was about $5 each! who pays that much for a... read more
Poor customer service Despite the high prices, the customer service here is terrible. The employees are unfriendly. They even lost my clothes on one occasion and acted as if it was somehow my fault! I have a feeling that there is something wrong with the management to make the employees so resentful of serving the customers. I am normally a pretty friendly person but I draw the line at a business LOSING MY CLOTHES and seeming like they didn't care at all. I think that this place stays in business because it is in a convenien... read more
Fairly standard cleaner The prices are good, especially with the coupons you can get on the back of grocery receipts, which makes dry cleaning very affordable. Service is fine and I have never had any problems with late pickups. The quality is excellent and very consistent. They also have a speciality shoe repair adjacent.
Customer Service IS very, very, VERY bad I have been taking my clothes to this cleaners for a while now and yes, the customer service is AWFUL. The employess are rude, dismissive and always have an attitude. The only reason I keep going is that they do good work, my clothes don't smell like those chemicals and the discount is very good. I can't find that at other cleaners. I try to come in on days when the manager Annie is there. She had a funky attitude at first, but she got friendlier when she saw how much money I was spen... read more
Raintree Cleaners is just great its amazing to be able to go to a cleaners and expect great results. i know going here I will get the very best results. Not sure about those who have had bad service, but when i go, about twice a week, i seem to get treated well, im not too demanding, but i do want my clothes to come out clean and pressed, and they do that very well. i do think they do the best pressing of any other cleaners.
expensive Raintree charges too much for dry cleaning and laudries of plain dress shirts. I have been there once, and that is all it took to find myself another place that is more friendly in service and to my wallet. PROS: not much to say CONS: expensive, hard to find parking.
Frequently asked questions about Raintree Cleaners
How is Raintree Cleaners rated?
Raintree Cleaners has a 4 star rating with 65 reviews.
When is Raintree Cleaners open?
Raintree Cleaners is open now. It will close at 6:00 p.m.
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