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Rainstorm Car Wash
- Car Wash
- Springfield, IL
About this business
WE WANT YOU TO LEAVE HAPPY, IT’S THAT SIMPLE. Welcome to Rainstorm Car Wash, Springfield, IL. Save time and money when you sign up for a FastPass membership. We are committed to saving you time and money, and we offer free vacuums at every location.
Location details
3101 Hedley Rd, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Recommendedof course I recommend it! very good customer service. always happy with it! ***** I give it 5 *****
***PLEASE READ AND SHARE*** Come on down to the rainstorm car wash free vacuums, free towels, FREE SCRATCHES IN YOUR PAINT.
Customer service here is a joke. I was signed up for a "$5" month of unlimited car washes and told "As long as you cancel before the month is up, you won't be charged" --- the 36$ debit on my account after cancelling at your facility and two ignored voicemails to your property proved that was a lie. Fast forward 2 months --- still zero refund, and now have been charged ANOTHER 36$ --- 72$ in carwashes AND NO RETURNED PHONE CALLS FROM THIS LOCATION MANAGEMENT.
I’ve been to this car wash in the past and just visited again tonight. I paid for the most expensive 20 dollar car wash. The attendant didn’t “pre” spray my car, no cool light show like in the past and it didn’t get my car clean. I talked to the attendant and she showed me that the bug wash is something you have to put on yourself now BEFORE you pay for your wash. Super disappointed, has definitely went down hill since they opened. Will not return!
This place is ridiculous. I've been a member for a long time. In fact, my husband is too. We are finding that we are wasting money monthly because this carwash never works. Either the whole thing is down for maintenance (a lot), or the vacuums don't work (all the time), or they just aren't open in the morning when they are supposed to be. Beyond frustrated as I just drove by to get my car washed and once again it's closed for maintenance. What is going on? This place used to be ran soooooo much better than it is now. Very un... read more
It seems impossible to cancel fastpass!!!
They don’t clean their sponges so they leave small scratches all over your car. They don’t put wax even when it’s paid for. Their dryer is just not sufficient. If you cancel membership after 1 day, they would not refund membership charge. Very bad customer service. There is another car wash called wash club on Wabash. They are way better. They use much better equipment, no scratches and you drive out completely dry. Membership is also cheaper.
I’ve been a member for 3 years. At one point I even had 2 car memberships. I cancelled one of them in May and was supposed to have received a partial refund for that vehicle and never received it. June payment was like it should be, just for one vehicle. Now today, I am charged for an extra vehicle. After multiple phone calls and messages, I finally speak to someone who says I “should” get a refund in 5 days. If not, I’m supposed to call again. So, I never received the partial refund now I “should” receive this refund in 5 d... read more
Recently started getting my vehicle washed at this establishment,was satisfied till the wash malfunctioned causing it to shut down and then broke the mirror on my car,I got told thats how it goes and if I needed, the manager could tell me where to buy a new mirror cheap,obviously this was not the first case of this problem,lesson learned,cancelled my monthly plan,Good news is I got the chance to warn all of YOU!
Frequently asked questions about Rainstorm Car Wash
How is Rainstorm Car Wash rated?
Rainstorm Car Wash has a 4 star rating with 261 reviews.
When is Rainstorm Car Wash open?
Rainstorm Car Wash is open now. It will close at 7:00 p.m.
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