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R. Hoppe Home Improvements

4.5

About this business

no task to big or small, can due most all work handed to me. Robert opened the doors to R. Hoppe Home Improvements in 1980. In the following years, he built a reputation for quality work with each satisfied customer. As we've grown, we've been careful not to compromise our commitment to quality. Our sense of pride is apparent in every home improvement job we complete. Our quality craftsmanship will satisfy the most discriminating tastes, and our affordable pricing will surprise even the smallest budget. Our one-on-one servic... read more

Location details

4853 Townsend Ave, Longmont, AK, 80504, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.5135 reviews
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Katie L.'s profile image
7 years ago

Please be careful with the type of project you choose for this contractor to complete! He may be nice and punctual but his craftsmanship is shoddy at best and it will cost you WAY more to fix the aftermath then you pay for the original job. I chose this contractor based on his ratings and am shocked by the horrible job done in my house! Bathrooms and tile are definitely not his forte! 3 months later we are still trying to correct the issues he created. He cut the floor and shower tiles in my house with a dry saw leaving me w... read more

Business response:

THIS HOLE ISSUE ABOVE IS VERY HARD TO BELIEVE AND CAN'T EXCEPT IT. THE REASON BEING IS UP UNTIL 8/20 I KNEW NOTHING ABOUT THE ISSUES AT HER HOUSE AND AFTER READING THE COMMENTS THERE IS SO MUCH FICTION AND BLOWN OUT OF PROPORTION COMMENTS. THAT I AM DISPUTING IT WITH HOME ADVISOR. WHAT SHE IS NOT TELLING YOU IS THAT THE FIRST EMAIL RECEIVED, SHE WANTED ME TO SEND HER A LARGE SOME OF MONEY FOR SOMETHING THAT I NEVER SAW AND HAD NO KNOWLEDGE OF ANY PROBLEMS. ALL ANY HOME OWNER NEEDS TO DO IS LET THE PERSON WHO DID THE WOR... read more

Nick N.'s profile image
7 years ago

I do not wish to be mean in this review, so I will just get to the point. Bob needs to retire. His work is over priced and not worth what we had to pay him. The project he did was a disappointment and I am worried that the 4 open corners he left in the floor will lead to mildew and rot. I didn't bother calling him back about the issues with his work because I don't want to deal with him again. 

Business response:

THIS IS VERY DISAPPOINTING, THIS HOME OWNER WORKS FROM HOME BUT WON'T TAKE THE TIME TO SIMPLY PICK UP THE PHONE AND LET ME KNOW THERE IS A PROBLEM, EVEN IF IT'S AS SIMPLE AS WHAT HE DESCRIBED. IF YOU DON'T LET THE PERSON KNOW THERE IS AN ISSUE THEN YOU SHOULD NOT BE ALLOWED TO MAKE A COMMENT. I DID NOTICE THAT HE TOOK THE TIME TO MAKE PREDGADISTIC REMARKS ABOUT MY AGE WHICH HAS NO BEARING ON THE WORK PROFORMED. WHAT EVEN MORE ALARMING IS THE FACT THAT HOME ADVISOR ALLOWS PREDGADISTIC REMARKS TO POST ON THERE S... read more

Jeanette M.'s profile image
Jeanette M. 
8 years ago

Bob is really a terrific guy--very professional, punctual and reliable. He has done three jobs for me and he continues to be my "go to" person for tile, both kitchen and bath, and general help with other things. I really appreciate his straightforward approach--he is up front with his advice, but works to find the solution the customer is wanting. On the most recent project, he was really creative in designing a kitchen backsplash that is just gorgeous--from my showing him a picture. And he is just really nice! The value for... read more

Elizabeth R.'s profile image
Elizabeth R. 
8 years ago

We hired this guy due in part to all of the great reviews he had. Please be careful if you hire this guy. He did a terrible job on our bathroom floor. The floor was improperly done - the grout is breaking apart and is uneven. He has come by twice to try and fix it but never gets it right. Then he argues with us and says he doesn't see a problem. As we speak our bathroom has broken , separating grout and it doesn't look like he intends on fixing it. He actually told us to touch it up ourselves! Out shower was left with white ... read more

Business response:

IT IS ALWAYS HARD FOR ANY CONTRACTOR TO GET A BAD REVIEW BUT WHEN IT'S NOT AT ALL AN HONEST ONE IT MAKES IT EVEN WORST. YES I DID HAVE TO RETURN FOR THE FLOOR GROUT BUT THE REASON IT CRACKED WAS BECAUSE THE HUSBAND CAME IN THE DAY AFTER IT WAS INSTALLED AND PARTED HIS LEGS AND SHIFTED HE WEIGHT FROM SIDE TO SIDE ON A FLOOR THAT WAS NOT DRY. THAT'S THE REASON FOR THE GROUT. YES I ALSO RETURNED IN NOV. BECAUSE THERE WAS SOME WALL GROUT THAT I MISSED AND IT WAS CORRECTED. THEY SENT ME A PICTURE OF MORE GROUT THEY FOUN... read more

a homeowner's profile image
a homeowner 
8 years ago

Bob was great. I really appreciate someone that shows up on time and does the job for the price they quote and the time they quoted. Bob is very trust-worthy and willing to do things your way when you ask. I've already recommended Bob to my co-workers. My only improvement that Bob can make is to make the end product more presentable; otherwise Bob is fantastic! 

Jo S.'s profile image
8 years ago

I love it 

Michele D.'s profile image
Michele D. 
9 years ago

Very professional and hard working 

Conor S.'s profile image
9 years ago

Bob is a fantastic guy. Working with him is a pleasure and a breeze. If you need to change anything on the fly there is no problem. Bob is relatively discrete and quick with his work. While there have been some mistakes, he always owns up to them and fixes them. If I ever have an odd job or just need someone with experience to knock out some remodeling, Bob is the guy! 

Darren S.'s profile image
9 years ago

Done quick and clean. 

Frequently asked questions about R. Hoppe Home Improvements

How is R. Hoppe Home Improvements rated?

R. Hoppe Home Improvements has a 4.5 star rating with 135 reviews. 

When is R. Hoppe Home Improvements open?

R. Hoppe Home Improvements is closed now. It will open tomorrow at 8:00 a.m. 

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