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R G Barry Corporation
- Business Services
- Pickerington, OH
About this business
R.G. Barry Corporation, a subsidiary of Dearfoams, is one of the world s leading developers and marketers of footwear for men, women and children. It offers foam-soled, soft and washable slippers. The Dearfoams line of footwear includes EZfeet, Utopia, Angel Treads, Barry Comfort, Fargeot, Madye's, Royal Comfort, Snug Treds, Soft Notes, Sole and Terrasoles. The corporation offers brands, such as Liz Claiborne, Claiborne and Villager slippers under license granted by L.C. Licensing. It markets its products through mass mercha... read more
Location details
13405 Yarmouth Dr, Pickerington, OH, 43147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dearfoam slippers. **************** is NOT customer service, not helpful in anyway. Their site states there are Returns/Exchanges- this is not true! Tried to exchange a pair of slippers and was told NO could not Took way too long to receive order. I would not recommend to buy from them - .I have had issues with them for the past 2 months. Obviously they dont need the business.
Business response:
Hello *****,I think our **************** team was under the impression that you wanted to cancel your order....not exchange it. They will be in touch to get you your exchange order placed.Thanks Dearfoams **************** Team
I placed an online order for Dearfoam slippers directly with RG Barry Corporation/ Dearfoams, but never received them. Contacted company and informed them. Was told I needed to wait 21 days before filing for a refund. Waited 21 days and called again to ask for a refund. Was told they would contact DHL about the missing package and get back to me within 24/48 hours. Never got back to me. I emailed them and was told the issue would be elevated and I would hear back 24/48 hours. Never heard back. I called 10 days later, asked t... read more
Business response:
We apologize for any delays.....it looks like the refund was finally processed on 3/12
Place an online order with ********** but the order was not received. Have called their customer service line 3 times and every customer service agent has a different story. They are now telling me I have to wait 21 days before they can ship a replacement. Seriously, for a item that costs less than $50? Thank you for reaching out to ********** Marketplace Customer Support! We are sorry to hear that your order may have been lost and hope to get this resolved as quickly as possible on your behalf. As requested by DHL, shipping... read more
We received slippers as gifts however they are not as advertised. I wrote a letter explaining my disappointment with their product and never received a response. When I tried to call the number on the product description tag I only got a recording and music to an expended period of time. I hung up after 15 minutes. The description tag info states to call if you are not satisfied with product. When I went online regarding this I was told I could send a $5 in order to file a complaint. Needless to say I didn't send anything.
The 1 star rating is for a reason. That faux fur on the outer edge of that slipper actually begins to weep or shed off edge. What might the effect be in the air of the home? Breathing this fiber into the lungs?
The 1 star rating is for a reason. That faux fur on the outer edge of that slipper actually begins to weep or shed off edge. What might the effect be in the air of the home? Breathing this fiber into the lungs?
R.G. Barry's/Dearfoams Customer Service Dept. is horrible. Calling both the 800 number and the corporate office is useless. No one ever answers and you will remain on hold for hours. I just want to make a return. I have sent an email (12/15/2022) to the customer service email address. I received a robo text acknowledging that my email was received, however after that NOTHING. I sent the email because the website does not have a return form anywhere on the site as it indicates. I placed my order on 12/02/2022 received the ite... read more
DO NOT TRUST THIS COMPANY! SCAM! They gladly take your money and then claim they never received the order even after a shipping label is created. They are unresponsive, and difficult to reach. Spend your money elsewhere! I purchased two pairs of Dearfoams through the Target app. I was supposed to have received the shipment over a week ago. The last tracking information was a shipping label created on Dec 5th...but again...after spending hours trying to reach a customer service representative, they say that they don't even ha... read more
First time buying Dearfoam slippers online. Was not familiar with how they would fit. I wear 11N so ordered their XL (*****). They run extremely small and would probably fit a size 10. I called customer service to get return instructions since there is no information on the packing list. I was told to leave a message, which I did, but have not received a call back in a month. Completed the return form online and got a form email saying they would get back to me in a few days. Nope. Replied to that email and got a reply that ... read more
Frequently asked questions about R G Barry Corporation
How is R G Barry Corporation rated?
R G Barry Corporation has a 1.5 star rating with 24 reviews.
When is R G Barry Corporation open?
R G Barry Corporation is closed now. It will open on Monday at 9:00 a.m.
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