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Quick Lane at Colonial Auto Center
- Car Dealers
- Charlottesville, VA
About this business
Location details
100 Myers Dr, Charlottesville, VA, 22901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Felicia was great to work with. She stayed in touch and we did a very good negotiation. Love the Denali! Thanks!
You guys are awesome! So happy we bought our Nissan Rouge. The service department has went above and beyond for us, so much it hard to believe! You can bet our next truck will be coming from you! Thanks for the best service department ever!!!!
Hi, I don't write reviews often. But, I had the best experience with Colonial's service department today (thank you Joey and Donnie). The repair was on my 2015 Equinox, bought at Heritage which has the same ownership as Colonial, and it was a surprise emergency repair. The service department worked diligently to review the costs, provide timely responses and promptly worked to resolve the issues and questions related to this emergency repair. They also arranged to take me to work and pick me up promptly when the repair was c... read more
Business response:
Thanks Beth! We are sorry that you had to have unexpected service but we are thankful that you gave us an opportunity to help. Looking forward to keeping your Chevy serviced for many years to come!
Customer of Colonial for many years.Never disappointed.Great folks from drivers to Techs.
i recently purchased a vehicle from Colonial. My first time buying a car from a big dealer ship. From start to finish everything was very smooth and easy. The salesmen, Brian made everything easy to understand, and answered all of my questions. Once I got to finance, Levi was very helpful as well. He made signing all of that paperwork fun and also answered my questions. If and when my family buys another vehicle, we will go to Colonial first. Thanks Guys for everything and making this experience a good one!!
Colonial has hard our car for SIX WEEKS and it is STILL NOT DONE!! IT needed a new engine, which arrived there almost 2 weeks ago. Now I have a rental car bill in the thousands and still no car!!
Business response:
Hi Kim, If we haven't communicated the situation properly to you, we apologize. The insurance adjustors from your extended warranty company have paused the project a number of times, plus the first engine that same company sent us had a bad injector. We would have had this done a while ago if they had allowed it. Please call our Service Director, Tom Sojka, for clarification: 434-220-8856.
Frequently asked questions about Quick Lane at Colonial Auto Center
How is Quick Lane at Colonial Auto Center rated?
Quick Lane at Colonial Auto Center has a 4.4 star rating with 65 reviews.
When is Quick Lane at Colonial Auto Center open?
Quick Lane at Colonial Auto Center is open now. It will close at 6:00 p.m.
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