Quest Diagnostics's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Quest Diagnostics

3.7

About this business

Location details

328 Shrewsbury St Suite LL1, Worcester, MA, 01604, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.740 reviews
Select a rating
Tomcat TomMA's profile image
Tomcat TomMA 
2 months ago

Terrible company. No humans to answer phone. When I got there the person was going to draw my blood until I told her she was wrong. My test was for urinalysis. BIG MISTAKE. Inexcusable. She found the correct information and apologized. I was able to talk to a human on the phone only after choosing the "provider" prompt which is for doctors or other healthcare providers. I have to say that after pressing the "doctor" prompt, the person who helped me was excellent. This place is severely underfunded. Chipping paint everywhere ... read more

Rachel Perez's profile image
Rachel Perez 
2 months ago

If I can give it a one star I would! Worse place I wouldn’t bring my kids here again 

Milly Davilla's profile image
Milly Davilla 
2 months ago

I really appreciate the way they treat me and the faster services...no waiting line....excellent staff and great location. 

Meeksz's profile image
Meeksz 
4 months ago

Went in to the 26 Julio Dr. office in Shrewsbury and waited for 2 hours. Only saw one employee, Christine, taking patients in and out of the waiting room. We could hear another employee speaking loudly about everything but drawing blood, while we where in the waiting room. But while Christine was taking all the patients, never once did we see any other support. 

Erica Belden's profile image
Erica Belden 
5 months ago

Arrived three minutes late to my appointment and an iPad removed me from the waiting list. There was nobody working in the waiting room. After 15 minutes of waiting the woman that I eventually spoke to was very disrespectful and mean. Would absolutely not recommended this location. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.7 star rating with 40 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open on Monday at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com