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Quest Diagnostics

2.3

About this business

Location details

150 Lockwood Ave Ste 38, New Rochelle, NY, 10801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.3102 reviews
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Jose Jose's profile image
Jose Jose 
a month ago

DO NOT USE THIS LOCATION I wish I would have read their reviews before wasting my time. If I could give this location a negative 10 I would. I arrived at this New Rochelle Location today 11/11/25. Around 3:10pm I tried to ask a staff member a question. As I am explaining my situation this staff member cuts me off and tells me to sign in. I tried to explain that I already did. She started talking to another person waiting to be seen. When that conversation was done I spoke up and said excuse me but I wasn't able to ask my que... read more

Tom D's profile image
Tom D 
a month ago

Mia was a PERFECT phlebotomist. Super professional, friendly, and efficient. Only knocking a star off because the office uses an electronic check in rather than a front desk person. Stop giving our jobs to machines. It's much colder of an entrance without a human up there. Thanks again Mia, sorry if I spelled your name wrong - Dr D 

Logan Smith's profile image
Logan Smith 
2 months ago

I’m leaving this review because I believe it will be helpful. I walked into Quest today for an appointment, but once inside the building, the hallway signage stated that Quest is in Room 38. However, none of the rooms had visible numbers, making it difficult to locate Room 38. Even when I finally reached Quest, the door didn’t indicate the room number. I had to walk up and down the stairs and circle around the building to find it. The building itself was extremely dirty. In the elevator, I encountered a woman who had soiled ... read more

Patricia Scavetta's profile image
Patricia Scavetta 
2 months ago

Lab on 3rd floor, elevator didn’t work. When I told the phlebotomist, she did nothing to report it. She told me it was just slow. The place was dark, dingy, and not very clean. The phlebotomist dug around in both my arms and was unable to find a vein. I constantly have blood work done and this has NEVER happened before. She had no idea what she was doing. I have to go elsewhere to get this bloodwork done. 

Watch The Best's profile image
Watch The Best 
3 months ago

Short staffed 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.3 star rating with 102 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open on Monday at 8:00 a.m. 

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