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Quest Diagnostics

3.0

About this business

Location details

513 Brookwood Blvd, Brookwood Medical Center Dr #506, Birmingham, AL, 35209, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 12:00 p.m. 12:30 p.m. to 4:00 p.m.
Tue8:00 a.m. to 12:00 p.m. 12:30 p.m. to 4:00 p.m.
Wed8:00 a.m. to 12:00 p.m. 12:30 p.m. to 4:00 p.m.
Thu8:00 a.m. to 12:00 p.m. 12:30 p.m. to 4:00 p.m.
Fri8:00 a.m. to 12:00 p.m. 12:30 p.m. to 3:00 p.m.
SatClosed
SunClosed
3.065 reviews
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Nikki Long's profile image
Nikki Long 
3 weeks ago

I wish I could give this place a zero. My nurse hand walked my orders over this morning. My appointment with my lab was originally at 3:45 in clinic. My clinic lab tech did not show up today. My clinics nurse told me over the phone to go to building D floor 5. She had spoken to people personally at quest. I was there at 3:45 on Tuesday Sep 15 knocking on the door for several minutes. The door says they do not close until 4. They knew I was coming yet still took off early for the day. I hope this finds its way to whoever is i... read more

Raven Finley's profile image
Raven Finley 
2 months ago

I arrived at 2:35pm. Your company could benefit from some form of marketing / signage. I called the office number and could not speak to anyone. Make it easy for clients to find you. You all close at 4pm, but won’t accept drug screens after 3:00pm. By the time I found the correct office and attempt to sign in, it was 3:02pm. The lady who answered the door was not rude, but it was very disappointing to be turned around after Al the energy taking to park and find the right office. 

Claire Roebuck's profile image
Claire Roebuck 
4 months ago

Surprisingly fast and efficient even though we came early for our appointment. Friendly and accommodating staff. 

Christina Martin's profile image
Christina Martin 
4 months ago

When I booked my drug test, the website said walk in between 8am-4pm. When I arrived, the placard outside the door stated drug tests don’t actually start until 8:30. Would have been nice to know ahead of time. I get inside right at 8am, the first and only person in the office, and check in. The kiosk informs me that the first available appointment is for 9am. I have no choice but to sit and wait for an hour because this is the only time I can come do this. Absolutely ridiculous. Edit: after they called me back, they informed... read more

Greg Brenner's profile image
Greg Brenner 
5 months ago

Very timely… easy process! 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3 star rating with 65 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open on Monday at 8:00 a.m. 

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