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Quest Diagnostics
- Laboratory Testing
- Torrance, CA
About this business
Good health starts with KNOWING. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. You'll find them all at Quest Diagnostics. More reasons that 5 million+ people and their healthcare providers choose Quest: - More than 2,200 Patient Service Centers nationwide - Get results on your smartphone, tablet, or desktop throughMyQuest™ - Paperless billing, online bill paying, and payment options likeEasy Pay™ - Payment assistance for patient... read more
Location details
4201 Torrance Blvd Ste 300, Ste 300, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The phlebotomists were both great. Helpful, caring, they walked my wife and i through every single step of the procure. The only drawback is that you have to pay for parking
I don't even know where to start to describe what a poor experience this lab provided. For starters they close at 3:30. When I walked in there were two people in the waiting room waiting on standby to have their lab work done. One of the people said they had been waiting over an hour and then was told at 3:15 that they weren't going to be served since they were closing at 3:30. There were three techs standing around doing nothing. They weren't super busy with a lot of people waiting there was absolutely no reason that two of... read more
I don't even know where to start to describe what a poor experience this lab provided. For starters they close at 3:30. When I walked in at 3:15 by the time I finished with their digital sign in process it was 3:17 and I received a notification that I was passed my grace period and could not be accommodated. I managed to flag down one of the staff who was walking down the hall and explained I was there for a drop off she said to wait a minute she'd get back to me. There were two people in the waiting room waiting on standby ... read more
I had a very frustrating experience during my visit. I arrived early, hoping to get everything sorted out smoothly, but despite that, they ended up taking a walk-in who arrived 30 minutes after me. I only had 15 minutes until my scheduled appointment, and the walk-in had only been waiting for 10 minutes. If I had been a walk-in, would I have been seen sooner? Then, my electronic order didn’t come through, so I had to step out and ask my doctor to fax it over. I waited at the front desk to get confirmation of the fax and whrn... read more
I am extremely disappointed with my experience for two key reasons: (1) my HIPAA rights were compromised, and (2) the site lacked medically calibrated equipment. The technician shared my weight and blood pressure readings aloud in a public area where both patients and staff were within earshot, which is a clear violation of privacy. Additionally, the facility used a consumer-grade scale, which recorded my weight as nearly 20 pounds higher than the measurement provided by a medical-grade scale earlier. Similarly, the site lac... read more
Frequently asked questions about Quest Diagnostics
How is Quest Diagnostics rated?
Quest Diagnostics has a 3.2 star rating with 110 reviews.
When is Quest Diagnostics open?
Quest Diagnostics is closed now. It will open tomorrow at 9:00 a.m.
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