This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Queenstown Apartments
- Apartments
- Mount Rainier, MD
About this business
Queenstown Apartments are your opportunity to live steps from everything Mount Rainier, College Park and Washington DC have to offer! Conveniently located close to the West Hyattsville Green Line Metro Station and The Queens Chapel Bus Lines, Queenstown Apartments cuts your commute and keeps all of Maryland at your fingertips. Enjoy a city lifestyle, close to shopping, dining and entertainment with all of the comfort of a suburban setting. See why calling Queenstown Apartments home is the perfect choice for you!
Location details
3301 Chillum Road, Mount Rainier, MD, 20712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Love it I haven’t moved in yet but everyone in the leasing office is so nice and helped me with all the questions I had and jhonthan is my leasing consultant he is GREAT can’t wait to move in and have an experience with them (:
Business response:
Thanks a million for making our day! We’ve passed along your feedback to the rest of our teams. We strive to provide the best service possible and are so glad to hear that we were able to help make the leasing process such a smooth one for you. We look forward to having you as a resident and hope you'll let us know if you have any further questions for our team. ~ Customer Success Team
Lived here 1 year Do not stay here. Has awful cockroaches and mice. I was here from 2017-2018. Complained and they gI've you 5 days notice that will bug bomb the building. Which means cleaning out the entire kitchen, closets, and bathroom. And vacating it for 8 hours in the middle of winter or summer with nowhere for you or your pets to go. And it doesn't work. They bug bombed it once in july, once more in november, and in may of the following year. Still had 4 mice entire the 3rd floor as well as cockroaches.
Business response:
We appreciate your feedback and apologize that your experience with our community was not more positive. We want to make sure that all of our residents have the opportunity to enjoy a happy and comfortable home in our community, and we realize that concerns with pests can be frustrating. We strive to ensure timely and appropriate care is taken to address any concerns as thoroughly as possible. Though we regret that we were not able to work with you to make your time here more enjoyable, we can assure you that we will utilize... read more
Do not move here Terrible place to live . Tons of roaches and mice . No parking . This place is INFESTED . Mice got into everything including my drawers and linen closet and cabinet . Moving next month have to throw everything away to make sure I do not take any queens town rodents or cockroaches with me . Not worth the nightmare
Business response:
We are very sorry to hear about your experience with pests and would like to meet with you to make it better. We care about our residents and feel certain that we can help to resolve your issue. Please call or visit the management office to speak with the Community Manager or contact our Customer Success Team directly if we can help further @ CustomerSuccessTeam@vmimgt.com. ~ Customer Success Team
Parking is horrible They don’t give out visitor parking. Hard to visit elderly family member even if you need to stay over a night or more to make sure they are ok. The office says park on the street but there is no spot at night. They own all those parking spot near 7/11 but got to have a resident parking pass. They could make that a visitor spot with temporary parking pass.
Business response:
We are very sorry to hear about your experience with visitor parking and would like to meet with you to make it right. We care about our residents and their visitors and feel certain that we can help to resolve your issue to make any future visits a more enjoyable experience. Please call or visit the management office to speak with the Community Manager or contact our Customer Success Team directly if we can help further @ CustomerSuccessTeam@vmimgt.com ~ Customer Success Team
the maintenance of the apartments is very bad. the maintenance is very bad, you call for an emergency and never arrive, my kitchen has no electricity for more than 9 hours and nobody comes to help, my food is ruined for not having maintenance
You get what you pay for. I don't know who wrote the positive reviews, probably staff but this place is not that great. You get what you pay for. Aside from not offering lock-out service after the leasing office is closed every month the leasing staff is new. The bookkeeper has a very bad attitude as does the maintenance department. It takes several weeks for maintenance requests to be completed. There is never enough parking for residents because a good number of parking spots are tied up by contractor vans and parking is w... read more
Always Nice Every time I go into the office everyone is very nice! They are always out cleaning the buildings and the grounds. I love my apartment and you cant beat the price. They include gas so you do not have to pay a Washington Gas bill. The electric is with Pepco and my bill has never been more than 50 dollars. They also have a huge pool and a community center that does activities with my kids after school. It is a great place to live.
My apartment The two bedroom apartment is spacious and it's located at a very nice and quiet neighborhood. The neighbors are great and friendly. And everything about it is awesome.
Best Luck Ever! I got a job in DC and had to move within two weeks from Massachusetts, so I wasn't able to come and physically look beforehand. Due to this, I was very worried about leasing a place sight unseen. The Queenstown staff in the leasing office, however, were friendly, understanding, and extremely helpful with every step of the process and moving in was a breeze. The apartment was even nicer than the photos on the website, and almost all of my apartment had been renovated in between the last residents and my move. ... read more
Frequently asked questions about Queenstown Apartments
How is Queenstown Apartments rated?
Queenstown Apartments has a 2.9 star rating with 238 reviews.
When is Queenstown Apartments open?
Queenstown Apartments is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com