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Queenstown Apartments
- Apartments
- Mount Rainier, MD
About this business
Queenstown Apartments are your opportunity to live steps from everything Mount Rainier, College Park and Washington DC have to offer! Conveniently located close to the West Hyattsville Green Line Metro Station and The Queens Chapel Bus Lines, Queenstown Apartments cuts your commute and keeps all of Maryland at your fingertips. Enjoy a city lifestyle, close to shopping, dining and entertainment with all of the comfort of a suburban setting. See why calling Queenstown Apartments home is the perfect choice for you!
Location details
3301 Chillum Road, Mount Rainier, MD, 20712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Been Here For now bout 4 YEARS Unfortunately, this is our second time living on the property. The first time was okay. But this second time, LORD be with US. Maintenance doesn’t respect privacy request on maintenance tickets, take forever to respond, everything is outdated. The kitchens are very small no DISHWASHER. They use cheap products which breaks and turns by a certain time. I would think living here for 4 years, they would come in and fix the ware and tare of basic apartment living but they haven’t. Mold & instead of ... read more
Meehh This place is a step up from my old apartment in N.E so I tried to humble myself on that , and the fact of his proximity to my family and work and everything else. The apartments is self has endless roaches I had to get rid of pictures hanging on the wall cause they would love to hide behind them used a whole can of raid on the one picture alone where at least 15 roach eggs that were empty had dropped out of. I just caught a mouse on the trap yesterday and now I’m legit catching them on traps each month !!! The traps s... read more
Terrible!!!!! These apartments are disgusting! The people who reviewed these apartments and gave it anything higher than a 0 is lying!!!!!! It’s nice and roach infested !!!! Terribly!!!!!!!
Business response:
Hello, thank you for bringing your concerns to our attention. We want residents to enjoy the comfort of their homes and our team is always happy to help make that happen. Please reach out to our Success Team via CustomerSuccessTeam@vmimgmt.com to go over pest control options that we have available. We hope to hear from you soon. ~Customer Success Team
INFESTED please run away from this place ! absolutely disgusting ! roaches roaches and more freaking roaches ! they’re everywhere and with every precaution taking they still show up! they’re in the cabinets, drawers, on the stove., on the couch., in the beds., in the shower, on the toilet seat overall unsanitary. my fiancé and i are the cleanest people you will ever meet so we know it’s not us. don’t get me wrong the first two days were nice no sightings but day three there wasn’t a room you could go in where you didn’t find... read more
Business response:
Hello, thank you for sharing your experience and concerns. We work hard to offer all of our residents a great place to call home and we’d love the opportunity to make that happen for you. Please know, we understand your frustration and we’d like to continue collaborating with you to ensure that pests are no longer an issue. Please take a moment to contact our Success Team via CustomerSuccessTeam@vmimgmt.com as our team is always happy and ready to help. We value your residency and look forward to turning your experience arou... read more
Feliz en mi nuebo apartamento Gracias a yonatan por toda ayuda en el proseso para agarrar el apartamento muy contento de vivir en esta area
Business response:
Gracias por la reseña positiva de Queenstown. Nos alegra el día saber que está satisfecho con su experiencia en nuestra comunidad y que Yonatan le ha brindado un servicio al cliente estelar. Si hay algo que podamos hacer por usted, háganoslo saber. ¡Qué tengas un lindo día! ~ Equipo De Éxito Del Cliente
Nice It's a good price, close to the metro. Lisa the finance manager is a lot of help for any questions or issues you might have.
Business response:
Thank you so much for sharing your thoughts on our community! It’s wonderful to know you enjoy our convenient location and that Lisa has provided you with stellar service throughout your time here. We shared your positive review with her and she was thrilled! If you ever need our assistance with anything, please don’t hesitate to contact our office. Have a great day! ~ Customer Success Team
Roach and Mice infested Only live here if it a last resort! the entire complex is infested with roaches. They are impossible to get rid of, in the kitchen, bedroom, bathroom, there is no escaping them no matter how clean you are. I have bought every poison and trap on earth and they will not go away. You can call management they will send a “professional” exterminator who really won’t do anything. Also management makes you sign an agreement in the lease saying you won’t hold them accountable, they know what’s going on! This ... read more
Business response:
Chloe, thank you for sharing your concerns with our team. We want all of our residents to have the opportunity to enjoy a happy and comfortable home in our community, and we realize that concerns with pests can be frustrating. Please connect with the Community Manager about these issues by calling the following phone number: (241) 696-4706. You can also reach us by email at CustomerSuccessTeam@vmimgmt.com. ~ Customer Success Team
Emoxitho @ Queenstown apartments .. I recommend you have a good service, those who work in the office are friendly ... jhonatan my office do not wait any longer for the move ...
Business response:
Gracias por las amables palabras, Carlos! El objetivo de nuestro equipo es brindar un excelente servicio en cada oportunidad y es maravilloso saber que los esfuerzos de Jhonatan ayudaron a que su experiencia fuera tan positiva. Nos aseguraremos de enviarle sus comentarios y esperamos que nos haga saber si podemos brindarle más ayuda. Gracias de nuevo y ten un buen día! ~ Equipo de éxito del cliente (Thank you for the kind words, Carlos! Our team's goal is to provide great service at every opportunity and it's wonderful to kn... read more
Recommendedpet friendly cheap rent close to several groceries store and a metro station
Frequently asked questions about Queenstown Apartments
How is Queenstown Apartments rated?
Queenstown Apartments has a 2.9 star rating with 238 reviews.
When is Queenstown Apartments open?
Queenstown Apartments is closed now. It will open at 9:00 a.m.
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