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Queen of the Valley Hospital Heliport

4.3
  • Napa, CA

About this business

Location details

1000 Trancas St, Napa, CA, 94558, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3139 reviews
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Shelly Becker's profile image
Shelly Becker 
5 years ago

Had my second baby here. Pros and cons. Pros we lived, great menu and staff was decent to us. Cons I think they should have some sort of safety measure in place to watch a baby after it is born. I was up for days and was borderline delirious I don't know how I stayed up for three days and gave birth. I don't know what would have happened to the care of my newborn if I had passed out giving birth. Very worrisome. I will check in the future with Kadlec vs Trios if they have any kind of protocol next time. But I did it I can't ... read more

Business response:

Hello, Shelly. Congratulations on your newest addition. What an exciting time it is welcoming a new member to your family. We understand how overwhelming it is, giving birth and having to do it without support from your loved ones, due to these unprecedented times. We take great pride in providing our patients and their families with not only compassion, but high quality, comforting care, that leaves you with peace of mind. As it appears your visit does not align with this, we would like to learn more about your experience. ... read more

Marie Bre's profile image
Marie Bre 
5 years ago

7 hour wait a Man had his hand cut open and another Man bleeding from his leg. The lady at the front desk is rude Hispanic lady she is a receptionist. I worked here for 4 hours this is not the care they should be giving. 

Business response:

Hello, Marie. We take great pride in providing our patients and their families with our utmost compassion and comforting care. As it appears your visit does not align with this, we would like to learn more about your visit. Please feel free to send us a P/M with additional details, so we can be sure it is shared with the appropriate channels. 

Robbin Anderson's profile image
Robbin Anderson 
recommend  Recommended
5 years ago

very friendly efficient clean and quick availability for a scan I needed ASAP proud of Providence Health Services! and my the MRI CT technician was very friendly and said he had worked at the hospital where I work as well and escorted me out the door as well thank you South East Imaging🙏🤗👍 

Brett Roehr's profile image
Brett Roehr 
5 years ago

I will not recommend any pediatrician who tells parents not to vaccinate their kids. 

Darren Reed's profile image
Darren Reed 
recommend  Recommended
5 years ago

all of their staff (so far) has been non-judgmental, considerate, kind, & thoughtful. I'm grateful to be here all things considered. 

Jackie Willis's profile image
Jackie Willis 
recommend  Recommended
5 years ago

Delivered my son here unplanned and had such a Wonderful experience. The nurses I interacted with at the birth center are amazing. 

Business response:

That is so wonderful to hear, Jackie! We're so proud to learn you had a wonderful experience at our Birth Center. Thank you for sharing. 

Jackie Willis's profile image
Jackie Willis 
recommend  Recommended
5 years ago

Delivered my son here unplanned and had such a Wonderful experience. The nurses I interacted with at the birth center are amazing. 

Business response:

That is so wonderful to hear, Jackie! We're so proud to learn you had a wonderful experience at our Birth Center. Thank you for sharing. 

Alex Galicia's profile image
Alex Galicia 
recommend  Recommended
5 years ago

Quite enjoy their fare. Tasty! 

Karen Wells Leitner's profile image
Karen Wells Leitner 
5 years ago

I had the rudest encounter with your employee at the COVID testing sight. I cancelled my procedure because of her. 

Business response:

Karen, we sorry you had a poor experience. Please don't let that stop you from getting the care you need, especially if you think you may have COVID. There are usually alternative arrangements available if you ask. We hope you will return for testing and put your health first. 

Frequently asked questions about Queen of the Valley Hospital Heliport

How is Queen of the Valley Hospital Heliport rated?

Queen of the Valley Hospital Heliport has a 4.3 star rating with 139 reviews. 

When is Queen of the Valley Hospital Heliport open?

Queen of the Valley Hospital Heliport is open now. It will close at 6:00 p.m.  

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