Quebedeaux Buick GMC

Leona A. 

on Birdeye

3 years ago

We purchased a 2015 GMC Canyon from this dealership in November of 2021. We live out of state so a lot of communication was done via phone and email. Because we stored out truck in Arizona from the point of purchase until now we had not followed up on our having been told that there was a second ignition key and fob and that it would be mailed to us. I had been trying to get someone to speak with me about this for two days prior, and finally on the third day of reaching out to the dealership I received a call from John who ... read more

Karen Garcia G. 

on Birdeye

3 years ago

Do NOT go here. Managers dismiss you and are rude to you even when your safety was at stake for their mistake. I bought a car from sales rep JJ Julio Morais and a week later I told called him to tell him I do not want the vehicle as it feels unsafe (within my 15 day time frame) they asked to have the vehicle checked and of course things were wrong with it, they then insisted on servicing the issue stating it was their fault something they overlooked and when I picked it up after they “fixed “ it I was given it back with a pa... read more

Marshall o. 

on Birdeye

4 years ago

First off Kristin was great, was the best person there. I was selling my car. Cisco Gonzalez was okay neither here or there. A guy name Joshua Hoenshell was just unfriendly. Tina Barnes answered my mails not my texts. Had to go to another building to get the check, said OK. Talking to the finance guy and he said I had to come back the next day to pick up the check because the owner had to sign the check. Left the dealership without the car or money, not a good feeling at this time. Came back two days later after a text messa... read more