Quality Air Systems, Inc

kevin kelly 

on Google

7 months ago

They installed a unit in a new townhouse I bought 3 years ago. Three floors and three zones. The problem from the outset is that turning on one zone turns on two. The top zone turns on the top floor and the main floor. The main floor zone turns on the main floor and the basement…so having separate zones never really mattered. Techs came out three times over the years and replaced parts and declared it fixed every time. Problem is it fixes for a day or two, and then it happens all over again. Now they declare it fixed and won... read more

Kevin K 

on Google

a year ago

Just had a whole house mini-split heat pump installed that required 2 outside condenser units and 8 indoor heads by Quality Air Systems. I chose them over a couple of larger volume installers and I couldn't be happier. With their very competitive quote , a $10,000 rebate from Massachusetts and a $2,000 Federal tax credit the whole system was relatively inexpensive. They spent a lot of time up front coming up with a placement for each indoor and outdoor that would satisfy us and maximize the functionality of the system. The i... read more

Anonymous 

on Google

a year ago

Just had a whole house mini-split heat pump installed that required 2 outside condenser units and 8 indoor heads by Quality Air Systems. I chose them over a couple of larger volume installers and I couldn't be happier. With their very competitive quote , a $10,000 rebate from Massachusetts and a $2,000 Federal tax credit the whole system was relatively inexpensive. They spent a lot of time up front coming up with a placement for each indoor and outdoor that would satisfy us and maximize the functionality of the system. The i... read more

Gerry Arce 

on Google

4 years ago

I dont recommend this company to anyone, is the worst experience in my life. I purchased a dehumidifier and they installed in my finish basement where my newborn baby spends most of his time ,the dehumidifier is leaking all over the floor and going under the carpet and walls . I call the company trying to explain my situation and the lady that answer the phone was extremely rude to me ,scream at me and hang the phone on my. I try to call back to talk with someone a little more professional and she answers again, scream at me... read more

Ian Wills 

on Google

4 years ago

No customer service and won't service their own systems, however, If this was based just on the system they installed alone it would have been 5-stars, unfortunately though because they won't service their own systems and there is no customer service which is just as important if not more important this is a 1-star review. I had originally called to inquire on warranty work as the brand new HVAC system wasn't delivering air to one of the rooms. After calling 3 or 4 times and speaking to someone I finally got a call back from... read more