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Qnique Quilter By the Grace Company
- Manufacturing
- West Valley City, UT
About this business
Location details
2225 3200 West, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedgreat quality q'nique quilting machines, frames and accessories. they also have Finesse thread which works great.
Business response:
Thank you so much for the great review, we appreciate you.
I am on my 2nd system from Grace 6 years ago I bought the Qnique 14+ and matching frame. I sold it to downsize and regretted that move. Then last year I bought the Hoop Frame and Qnique 15+ plus QCT5. I just recently upgrade to a full size used frame I found close to home. Grace support and customer support did an amazing job helping me with this older frame. Kudos to Grace Frame
I recently jumped in with both feet and bought a Q’nique 21 Pro, Continuum frame and all the accessories. I worked with Tennille at Grace and she was absolutely great to work with! We had a vacation coming up and so she held my order to ship until after I was back. The shipping was super fast. The folks at Grace Company have excellent customer service and I would highly recommend them.
Business response:
Thanks so much for your kind words, we appreciate it.
Great affordable products, excellent customer service and support!
You need to make sure your products come with adequate manuals and tutorials. I purchased the QCT5 and there are no tutorials that are installed on the software and I can get no help online. The hardware installation manuals are extremely difficult to follow. This has been a very bad experience all around. I am now told I cannot return the product since it is software. Unless I can get a manual or tutorials I will not be able to use this very expensive product. I am a VERY disappointed customer!
I have one of the big quilting frames of yours, the hand quilting one and it is awesome never have had any trouble with it, have had it for about seven years and love it
Every thing! the sales People, Mark, CJ, Kayla, are awsome. They love to share their knowledge. the customer service is top notch, they will get you to the right people to help you. And finally Tech support is so understanding. Tech support has the patience of no other! They never o ce made me feel stupid or unworthy of their time. A+ company.
They have great products and their customer service is top notch. Looking for a quilting machine and frame? Checkout Grace,s site. Great prices.
My wife and I were heading home from visiting our son at Hill AFB and stopped at Grace Company on a whim to see about a part for our frame. We got an entire tour of the factory, some thread samples and some knowledge on the history of the company. Mark was friendly and helpful, very nice of him to take time out to show a couple of hobbyists the place.
Frequently asked questions about Qnique Quilter By the Grace Company
How is Qnique Quilter By the Grace Company rated?
Qnique Quilter By the Grace Company has a 4.6 star rating with 90 reviews.
When is Qnique Quilter By the Grace Company open?
Qnique Quilter By the Grace Company is closed now. It will open tomorrow at 8:00 a.m.
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