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12195 GA-92 Suite 114-359, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Purchased a package deal for two homes (me and my brother's home). The installation was not done properly and faucet keeps spinning around - sales guy C visited and we figured that the faucet was missing some rubber piece to hold it in place - this was a month ago. What should have taken a single visit and five minutes of work - still not resolved after 5 weeks of calls and texting and promises to get right on it - i have literally called or texted about 40 times trying to get a firm date to have it worked on - unbelievably ... read more
Had this has the systems since 2019 no one came out to check on the system. Bad business.
Subpar customer service Ever since the pandemic these companies have given consumers the shorter end of the stick and Im tired of it. I moved into my BRAND NEW HOME 30 days ago and received my home water filtration unit on Sunday August 13th, 2023 by ******. I had issues with dark stained water in the toilet but after 72 hours that was resolved. But, I noticed that my water pressure from my shower and sinks was too high/ inconsistent and would spurt out which is very annoying. During that week I also noticed my kitchen fauce... read more
*********************************** is an excellent Representative. I would highly recommend this company to ensure safe drinking water with their filtration system.
Business response:
Thank you for your wonderful feedback from our Water Awareness Program.. Clean, safe drinking water is important, and as you know our filtration systems provide not only clean drinking water, but also clean water to the showers and all the **********************
Very professional company and the representative ***** was very courteous.
Business response:
Thank you for your review. We strive for professionalism and customer service, which are major tenets of the Better Business Bureau.
This company's director first messed up my bank account for 3 months by taking a payment for pure water account out under the name of Bare Bottom Inn next I asked them to come and get the equipment they stopped answering the phone when I did get through I asked them to come and get their equipment no has called me back nor have they come also they have a financial company by the name of ***************** these people are messing with my credit rating and keep trying to get payments out of my bank account I have stopped this
I have had this water system for a few months now and it meets all the expectations. Water went from not drinkable to better than 99% of the water I can buy. No more hard water stains. Great unit
Business response:
Thank you for the great review! Just to give some context for other visitors to the BBB who may read your review, you are on a well, and had very poor quality water. Stains, as you mentioned, and bad odors too. The water tested out very hard with lots of particluates. However, our standard whole-home advanced filtration unit is handling all of your issues for the house, and you put our reverse osmosis alkaline system at your kitchen sink for an added layer of protection. Plus the added health benefit of ************* drinkin... read more
*************** was extremely helpful, experienced and informative He tested our water and advised us on how to make the necessary corrections
Business response:
Thank you for the wonderful review. I know we met you through the *****************, and were so glad to be able to help you with a free water test, as well as help you get alkaline drinking water too. Enjoy!
Pure Life Water Corp. did a great job presenting their product to us in an in-home demonstration. The **** ************************************ did a very professional job demonstrating the advantages of having purified water in the home. He was very knowledgeable and respectful of our time, and he was very tidy in keeping our kitchen sink area as clean as it was before his arrival. He was also very generous and responsive in following up with helpful information.
Business response:
Thank you so much for the 5-star review. We appreciate your feedback, and we hope we can help you with clean water at some point in the future.
Pure Life Water Corp. has a 4.2 star rating with 229 reviews.
Pure Life Water Corp. is open now. It will close at 9:00 p.m.
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