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Pure Life Water Corp.
- Contractors
- Woodstock, GA
About this business
Pure Life Water specialize in advanced water filtration systems for whole-house/whole-premise, drinking water, custom-built systems for well water, and portable filter solutions.
Location details
12195 Hwy 92 Suite 114-359, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have, had the system for 7 years; and have not had any problem. Fantastic customer service! I recommend this business to All.
Good product - 2 stars for that but customer service (the most important part of the business) is the worst I have come across. Bunch of promises made during the sale but no action. As a purchaser I had to follow up multiple times to arrange for the first check which ultimately was delayed over 2 months waiting for Pure Life to respond.Recent event - had water spill all over my basement on the Friday of the long Memorial Day weekend. Point to note is that the water leak was exactly 2 days after it was checked as part of the ... read more
We had a full system installed in our first home. Never received the soaps promised since the beginning. They stopped answering our calls. The company promised to move our system when it came to moving homes. They never did. Total waste of thousands of dollars. DO NOT RECOMMEND. Instead use a reliable and reputable company.
Business response:
THIS REVIEW IS FOR THE WRONG CONPANY!!! Pure Life Water Corp only operates in the state of *******, and even more specifically around Metro-******* and in the **********************************. This person who left a 1-star review is in the zip code *****, which is ************* in *****! Ms. ******* is not our client, we have never done business, or had any interactions with her. PLEASE REMOVE THIS REVIEW!
**************** SUCKS!!! I've had my unit since 2019, had issues, they fixed it. However, after that, a few years roll by its 2025 and I haven't had ANY kind of inspection! I've called several times a year, they ALWAYS say, Im going to get ****** out or have ****** call you it NEVER happens! Im so OVER this company. I agree with previous review, IM NOT BEING HEARD! Love the system, HATE the service AFTER you signup for it!!! WHO do you call if NOT the people you bought ut from **** ***** ******* or ***** ****, I haven't got... read more
We had our system put in about a year ago. Our water quality is excellent and we have loved having the system for our family! ***** is an excellent contact to have and is very responsive/helpful when we have questions.
The bottle are so thin and flimsy and the caps are so hard to unscrew that I end up with water all over the place before I can even get the cap off. Happens every time with every bottle. Other than that, the water itself is pretty good.
Business response:
This review is incorrect and does not apply to our company. We are Pure Life Water Corp, out of *********, **, and we specialize in residential water filtration systems. This review is about the Pure Life bottled water brand, which I believe is owned by ******. Totally different companies. Please remove this review from our BBB company profile.
The system was put in on May 28th, 2024. On June 3rd, I had 2 water leaks that was reported to the sales person, *****. June 8th and 9th, I fixed one leak, with pictures and documents. On June 26th, the second leak was fixed. ***** offered $250 for the problems that have happened. I countered with $500 because of having to deal with the leaks for 3 weeks, higher water bill, and damage to the areas. ***** said that he would talk with the owner, but has ghosted myself for the past 2 weeks. I have called the office and no respo... read more
Business response:
************, Pure Life Water is very sorry for the way the situation played out. You did state you were very pleased with the water quality. However, you were frustrated with the way things were handed by our team, and you just wanted everything to be resolved so all parties were happy. You are a very diplomatic man, and it was very appreciated in the circumstances. At this time, all the leaks have been fixed, and we have been in communication with you, and we have come to an agreed arrangement. You have been paid a reimbur... read more
I had the pure life stainless steel system installed approx. 1 year ago. It has changed our entire lives. My son and daughter have excema and my wifes hair was always dry and her scalp was flaky. Ever since installing the pure life water system, my childrens outbreaks have dissipated and my wifes hair is luxurious. My wife is a talker and she has told numerous friends about this system and they have purchased the stainless steel system and they are all happy. I can not thank ***** enough(salesman that came to home). He was v... read more
Business response:
Thank you so much for the amazing review! That is great feedback about your children's eczema and your wifes hair. Also, its a wonderful to not have to buy bottled water anymore. All the money saved and plastic waste eliminated, its a win-win. Definitely keep spreading the word!
Purchased a package deal for two homes (me and my brother's home). The installation was not done properly and faucet keeps spinning around - sales guy C visited and we figured that the faucet was missing some rubber piece to hold it in place - this was a month ago. What should have taken a single visit and five minutes of work - still not resolved after 5 weeks of calls and texting and promises to get right on it - i have literally called or texted about 40 times trying to get a firm date to have it worked on - unbelievably ... read more
Frequently asked questions about Pure Life Water Corp.
How is Pure Life Water Corp. rated?
Pure Life Water Corp. has a 4.2 star rating with 224 reviews.
When is Pure Life Water Corp. open?
Pure Life Water Corp. is open now. It will close at 9:00 p.m.
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