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Pulte Homes
- Other
- Pleasanton, CA
About this business
Established in 1950, Pulte Homes is one of the largest homebuilding companies in the United States. With operations in more than 26 U.S. states, the publicly held company has build over 500,000 homes. It operates a community, Del Webb, which provides residential opportunities to individuals above the age of 55. The company builds homes as per the standards of the Environmental Protection Agency. As a participant in the Environments for Living Program, its homes feature volatile organic compound paint and air filtration syste... read more
Location details
6210 Stoneridge Mall Rd, #5, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I live in at the Cardinal Club where Pulte is building an astronomical amount of homes. When I come home from work every evening, there always mud and trash in the road. Speaking with Daniel ******, Pulte's Customer Care Manager yesterday, I was told it's a construction zone I cannot help you. It is beside the point that I have had my tire patched twice in the last two week! Thank you for your attention!
Don't buy Pulte Home, you will regret it. I'm a hone owner of a Pulte home King Crossing in Katy TX and since We moved we have been thru alot of problem and they promises to do something and if the fixed it they're not do it right or they not do anything . They will wait until not under warranty anymore and came back said not under warranty so they will not do anything. Very sad
I had a house built by Centex/Pulte in 2016. From the day I moved in I had problems with my garage door, water in the attic,the tile being cracked, the air not circulating properly to each room and the Master bedroom door not closing properly. I contacted Customer Service and a representative was sent out. The attic was fixed to where no more rain would come in. The air, garage door and Master bedroom door have still not been fixed. I have complained on numerous occasions and nothing has been done. My garage door is now bowi... read more
We were excited to be buying a home from Pulte in 2019. They couldn't tell us exactly how much yard space we would have when we went under contract, but once the lines were made for the foundation we could see the space more clearly. The yard was going to be too small for what we were looking for and we decided to pull-out of contract. While our sales lady was amazing to work with and very understanding Pulte continued to hold our $10,000 deposit. I understand it was their "right" to hold that money, yet the only true explan... read more
We purchased our "luxury" Pulte home in November 2018 and picked out everything from the ground up. We were told that each elevation couldn't be built within three houses over or across. Here we are a year later and the house caddy corner to us is the exact elevation and the exact color scheme. When I brought Pulte's mistake to their attention, they agreed they messed up but were not going to do anything about it. I spoke with a sales manager who was more or less useless. Here are some of the highlights from my conversation ... read more
My wife and I are the unhappy, unsatisfied and unfortunate homeowner's, of a Centex, Pulte Corporation new build home located in the Sunfield Community of Buda, Texas. A month after closing we discovered a water leak caused by the builder when the siding team missed a stud and drove a nail into the upstairs water line. This resulted in substantial damages to the upstairs bathroom and kitchen below having MOLD after the water was discovered to have been leaking for over 2 months. The process of repairs and replacement were co... read more
Horrible Customer Service, Do not move into your home until everything is complete, they will pressure you and tell you they will come back and will not. The warranty is a joke they have set up 4 appointments that I had to miss work for and the work is still not complete and no one ever calls back. Will be filing an office complaint with the State of Texas.
Business response:
Good Morning, We are very sorry to here that Mr. ****** has not had a positive experience with us here at PulteGroup. He closed on his home approximately 215 days ago and we currently do not have an open customer service request from him. We are committed to our customers and are in the process of having local leadership and management reach out to Mr. ***** to address any and all concerns.
No Stars! Pulte in Santa Fe, NM is the worst! I do not recommend Pulte to anyone looking to purchase a nice new home. I am ready to go to the local Attorney General with complaints from the building, closing and warrantee problems I have experienced. The workmanship is lazy and incomplete. one example; the trim above a closet door was spliced from two pieces of trim! almost funny but not quite. Garage floor was left stained by the stucco bucket overflowing, no water pressure vale was installed with the tankless water heater,... read more
Business response:
Pulte Homes Sr. Customer Care Manger has met with this homeowner at their home on 10/10/2019. It is the understanding of Pulte homes that the issues in this complaint have or will soon be resolved to the satisfaction of the homeowner.
Nightmare when it comes to follow up after closing and warranty work. It's a full-time job trying to get any sort of response from them. When you try to escalate and talk to a manager you are ignored. They do not publish any sort of contact information. Landscaping and drainage problems are prevalent throughout the Vandalia community in Plainfield.
Business response:
At this time, Pulte Homes is unaware of any outstanding issues at this customers home. We will certainly address any warrantable issues that are brought to our attention in a timely manner. We invite to this customer to reach out to us at any one of the (3) methods we offer to submit warranty service. We can be contact via 1-877-785-8348, online at www.delwebb.com or at indylouservicerequest@pulte.com.
Frequently asked questions about Pulte Homes
How is Pulte Homes rated?
Pulte Homes has a 1.3 star rating with 30 reviews.
When is Pulte Homes open?
Pulte Homes is closed now. It will open on Monday at 9:00 a.m.
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