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Puget Sound Plumbing & Heating - Burien, WA

4.1
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About this business

Serving the entire Puget Sound area, Puget Sound Plumbing and Heating provides residential and commercial services. We know that your plumbing is like the heart of a home or business. When you need service, you want an experienced, reputable company that delivers on its promises. We offer many services, which include but are not limited to: Drain and sewer cleaning Leak location and detection Re-pipes Water heater installation and repair Air conditioning and heating Emergency response We have been providing Puget Sound resid... read more

Location details

11803 Des Moines Memorial Dr, Burien, WA, 98168, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.1567 reviews
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K S.'s profile image
K S. 
on Birdeye

a year ago

I called this company as well as 6 more for an estimate and the person that called me I believe MIA, was so disrespectful and dismissive that they were and IMMEDIATE no from me. Why would I spend my company's money on all of these upcoming projects with these people? Then, 2 days later another person called me to see if we had and appointment and he was rude too! Too many options out here that will treat you right and not charge you for doing so. I manage many properties with a huge re-pipe coming for one of my apartment bui... read more

Ashleigh M.'s profile image
Ashleigh M. 
on Birdeye

3 years ago

I could not recommend this company. When I called and explained what I needed I informed them that I was getting ready to put Drano down while I waited. No one said to me No do not do that it will cost you extra like $215.65. To run a snake down my Kitchen pipe cost me $461.20 for a total of $745.21 for a clogged Kitchen sink. I was absolutely sticker shocked. I have filled a complaint with Better Business Bureau. DO NOT use them.  

Angela G.'s profile image
Angela G. 
on Birdeye

6 years ago

If I could give negative stars I would. My 85 year old father is having a dishwasher drainage problem so I dug out the reciept and warranty for the garbage disposal he replaced last summer. $2500 to simply replace the disposal. If I'd been here I would have sent them packing with their $1900 estimate but they preyed on an 85 year old senior citizen. SHAME ON YOU!!! 

Kerri's profile image
Kerri 
on Birdeye

6 years ago

Stay away! I feel like I just invited a crook into my house. First off they charge a $99.00 discharge fee to show up. This is charged if you don't have any work done and also on top of any work you have done, as opposed to having a minimum you must pay that is applied to any work you have done. But the real doozy is that they write crazy inflated estimates that are absurd. And then you are stuck paying 3 times what you should, or paying $108 for nothing ($99 fee, plus tax.) I had a different plumber stop by to assess the pr... read more

Carol B.'s profile image
Carol B. 
on Birdeye

7 years ago

I mean, hey! Who wants to replace a water heater? But after a competitor didn't show up for more than 2 hours after a scheduled appointment with us, and with no phone calls to us with explanations, we cancelled the whole shebang and called Puget Sound Plumbing. They came over that afternoon. Ben Bandel and his intern, Josh, were great. Professional and personable. There was a glitch because our old heater took up less space than the heaters they had on their truck, so they had to go to their local suppliers (NOT in Des... read more

Jake E.'s profile image
Jake E. 
on Birdeye

7 years ago

Loved my experience from start to finish. I'm in the construction industry myself so I've seen all types. These men are among the best and the office staff really has it together. I'll be using them from now on for all of my personal plumbing needs and they are my new go to company for all my big projects on the job. They also informed me they have a sewer division and heating division as well. They were just here for the plumbing trim today but they do the sewer and their co workers can help with the furnaces in need do... read more

Bill F.'s profile image
Bill F. 
on Birdeye

7 years ago

Should be exposed 

Heather D.'s profile image
Heather D. 
on Birdeye

7 years ago

Total scam! Not only were they 2.5 hours late without calling, but then they tried to tell me I would have to rip open my shower wall to install a simple trim kit and quoted me $1200, and charged me $100 for the 10 minutes they were there! I contacted another plumber who installed the trim kit in about 30 minutes, without opening the wall, for $200 total. I'm fighting them on the $100 fee as this is completely ridiculous and they are obviously just trying to rip me off. Read other reviews and you will see a similar pattern -... read more

Tim M.'s profile image
Tim M. 
on Birdeye

8 years ago

We had a problem with a leaking sink faucet. Taylor Fehlen came out and looked at it and said that the leak was caused by our undermount sink coming loose from it's mounting. He did not bother to look under the sink to see if the mount was indeed failing. What he thought was glue holding the sink up was actually silicone caulk. He refused to ateempt to repair the faucet because he was concerned that the sink would fall on him as he attempted the repair. I had another plumber look to give me a second opinion. The sink mount i... read more

Frequently asked questions about Puget Sound Plumbing & Heating

How is Puget Sound Plumbing & Heating rated?

Puget Sound Plumbing & Heating has a 4.1 star rating with 567 reviews. 

When is Puget Sound Plumbing & Heating open?

Puget Sound Plumbing & Heating is open now. It will close at 6:00 p.m.  

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