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Puget Sound Computer Repair
- IT Services & Computer Repair
- Lacey, WA
About this business
We are the only computer store that repairs and sells BOTH PC and MAC computers. We repair desktops, All in One, tablet and laptop computers! We are a locally owned company that operates in the Puget Sound area. Our work area is from Marysville to Vancouver. We have a retail/repair store in Olympia, Washington and we also offer "on-site" computer repair service! Our #1 goal is to make sure our customer is 100% satisfied. Our owner recieved his Master's degree in computer science from USC, and worked at Microsoft for 1 year i... read more
Location details
6715 Martin Way E Unit C, Unit C, Lacey, WA, 98516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Looked at my laptop and warned me that the swollen battery was probably a larger problem (as I suspected). No complaints about his assessment of my laptop or his repair of my mom's. However. I needed a new laptop and, trying to shop local, bought my new laptop through him. Paid $1000. I can find the same laptop with a touchscreen (mine does not have, but it has been about 3 months since I purchased so the extra feature cost and time cancel each other out) for about $500 online. I understand mark up, but he should be getting ... read more
I broke my laptop screen, they sourced the replacement, removed and replaced in the same day. Great customer service, very competent and professional. Most important, friendly, thorough, clear communication. Would recommend, no pressure, up front on cost estimate. Very fair.
"I've been a loyal customer for 4 years, and they've consistently exceeded my expectations. Every time I visit, they take the time to personally greet each customer, listen attentively to any issues, and provide exceptional service. Recently, I dropped my phone in water, and they managed to recover all my photos, which I was incredibly grateful for. I then decided to purchase a new laptop from them, and I couldn't be happier. The laptop runs perfectly, and they dedicated hours to transferring all my data from the old machine... read more
I have been taking my computers to Shawn at PSCR for several years now. Not once have I ever been disappointed in the service I've received. I admit that I'm not computer savvy and sometimes my questions seem fairly naive, but I've never been treated with anything but kindness, empathy and respect. And my laptop problems are always fixed!!!! Shawn is a wizard at figuring out what my computer is doing...or NOT doing, and when I leave, it's working great. No matter if you have an appointment or are a walk in, Shawn takes the t... read more
I don't even have my sons laptop back yet, but I can already tell you whatever computer help I may require in the future I'll always go back to him. He was so personable and up front with possible outcomes, not to mention willing to work with you. When we got back in my car my son was like "I would love to be friends with that guy." I agreed. You definitely walk away feeling like you met someone that could only ever complement an environment. 20/10 recommend.
Frequently asked questions about Puget Sound Computer Repair
How is Puget Sound Computer Repair rated?
Puget Sound Computer Repair has a 4.8 star rating with 147 reviews.
When is Puget Sound Computer Repair open?
Puget Sound Computer Repair is closed now. It will open tomorrow at 9:00 a.m.
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