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Publix Pharmacy at Park Place
- Healthcare
- Troy, AL
About this business
Location details
1147 US-231, Troy, AL, 36081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Very frustrating experience. I was told over the phone my prescription would be ready for pickup, but each time I followed up, the staff postponed the “ready for pickup” time again. Even after multiple delays, it still wasn’t filled as promised, and I had to call three additional times before it was finally completed. The staff member I spoke with, Mimi, was rude and dismissive. Busy or not, repeatedly pushing back pickup time with poor communication is unacceptable.
I normally don’t leave reviews, but my experience today was unacceptable. When I came in to pick up my prescription, the pharmacy manager was extremely rude and dismissive toward me for no reason. Instead of offering help or clear communication, her tone was nasty and made me feel uncomfortable and disrespected. Healthcare is stressful enough, and patients should never be spoken to the way she spoke to me. I truly hope management addresses this, because no one deserves to be treated that way especially when they’re just tryi... read more
I normally don’t leave reviews, but my experience today was unacceptable. When I came in to pick up my prescription, the pharmacy manager was extremely rude and dismissive toward me for no reason. Instead of offering help or clear communication, her tone was nasty and made me feel uncomfortable and disrespected. Healthcare is stressful enough, and patients should never be spoken to the way she spoke to me. I truly hope management addresses this, because no one deserves to be treated that way especially when they’re just tryi... read more
I'm so tired of this place. This is the third time they say they haven't received some of my RX from my doctor's office, but would receive others that was sent at the same day from the same office. Then after have done gave them my RX insurance card they still tried to charge me discount prices for medication my insurance would pay 100% for! When given a time to pick up your RX they always told me most of the time they were not done and it would be so long before these where ready and many hours later when the others would b... read more
Big shoutout to Jabria- please make sure she gets the recognition she deserves. She was helpful, resolved issues I was having with my prescription. And was patient and personable!
Frequently asked questions about Publix Pharmacy at Park Place
How is Publix Pharmacy at Park Place rated?
Publix Pharmacy at Park Place has a 2.6 star rating with 42 reviews.
When is Publix Pharmacy at Park Place open?
Publix Pharmacy at Park Place is open now. It will close at 9:00 p.m.
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