Public Storage

EJ 

on Google

4 weeks ago

Update: they have given me credit for the double charges to my account. Ideally I would have wanted a refund, but at this point it works. Originally I gave them 2 stars, but I think 3 stars is better than 2. This is the worst experience I've had ever with any storage company. This is my first bad experience with public storage, and to be fair it's because this location has a kiosk and a management team that's not professional trained to handle certain tasks, like the kiosk representative that messed made a mess of my account... read more

EJ 

on Google

a month ago

This is the worst experience I've had ever with any storage company. This is my first bad experience with public storage, and to be fair it's because this location has a kiosk and a management team that's not professional trained to handle certain tasks, like the kiosk representative that messed made a mess of my account, it's very clear that the kiosk reps arenot experienced enough to handle task like making a same day unit transfer without charging the client double. Issues: First unit I received smelled like urine, which ... read more

Keith A 

on Google

2 months ago

First time renting a storage unit, chose this location because it's near the city with out SF prices. Signing up was super easy, all through the website and everything was very easy to follow to the point that I was loading up the storage unit immediately after signing up. Their customer support is now a kiosk that has you zoom with someone and they answered my questions about first time access (the lock and keys) really easily. Finding the unit was easy and my favorite part is the fact that the gate is opened and closed thr... read more

Rayes C 

on Google

3 months ago

Customer service is 6 stars. Patient, knowledgeable and above all else, nice !