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Public Storage

4.7

About this business

Location details

12342 Ranch Rd 620 N, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.7278 reviews
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Juana Rodriguez (Juanita)'s profile image
Juana Rodriguez (Juanita) 
a week ago

Good service. 

Ana Torres's profile image
Ana Torres 
a week ago

Alice helped tremendously with online payments and very knowledgeable of product help! Thank you Alice! 

Gennadii Fokin (Gene Foks)'s profile image
Gennadii Fokin (Gene Foks) 
2 weeks ago

I have a lot of experience renting storage garages, and this was by far one of the most frustrating systems I’ve dealt with. I asked how I could choose a unit from the ones available. The answer was: you can’t. A unit is randomly assigned to you, and only after that can you request a change. They gave me a unit. I drove there, checked it, and realized it wasn’t large enough. I asked to change it. They reassigned me. I drove again, checked it, and again it wasn’t sufficient. I went back once more and asked to change it again,... read more

Cherokee Alarcon's profile image
Cherokee Alarcon 
a month ago

After reading the reviews, we never should have rented from this dump of a storage facility. My mother rented one of their smallest storage units, barely enough space to store anything, starting in February. Despite how small it was, they raised the price every other month, which is completely ridiculous. It eventually became impossible for her to keep up, and she lost her belongings. Do not rent here. This place is a complete scam and not worth the risk. 

LaToya Morris, MBA's profile image
LaToya Morris, MBA 
2 months ago

I have two units here and I must say this is the safest I have ever felt at a public storage facility. The team is very friendly and they try to help with any issues that may arise. They must attract awesome clientele because I’ve never had an issue with any other renters. The space is kept clean and if I ever forget to lock one of my units, they’ve always put a temporary lock on it for me and gave me a call. I’ve been renting storage units for over 20 years and I would have to say that this is the most comfortable I’ve ever... read more

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.7 star rating with 278 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open at 9:30 a.m. 

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