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Providence Park Rehabilitation and Skilled Nursing
- Assisted Living Facilities
- Tyler, TX
About this business
Specialties Providence Park Rehabilitation and Skilled Nursing is a senior living community in Tyler, TX. We offer physical, occupational, & speech therapy with customized treatment plans that allow residents the opportunity to achieve their recovery goals and return to activities of daily living. Our mission is to provide superior clinical care, rehabilitation, wellness, and supportive services that meet the wants, needs, and expectations of our patients and residents. Our community is supported by Stonegate Senior Living, ... read more
Location details
5505 New Copeland Rd, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedMost of all staff is friendly and attentive to your needs. Social Worker is on top of your needs and handles all your paper work. Nurses stay abreast of your meds and always pleasant. AIDS are extremely friendly and always there to help. Physical therapists are atop their duties yet try to make it a pleasant experience.
Business response:
Thanks Doria, I will share this review with our team.
Very disappointed in care and treatment.
Business response:
Leonda, thanks for leaving a review. Your feedback is important to use. Please send us your contact information to customercare@stonegatesl.com and someone will contact you for more details.
dietitians very good food was good one time when we had baked fish it was overcooked 0 physical therapy was real good took their time nurses were very nice
Business response:
Thanks for the review.
there were 3 nurses that I had the pleasure of knowing there. however the cleanliness, and the condition of equipment was abhorrent! the food was never right. neither in description, or preparedness, always out of something,. ability to get "snacks" was iffy. at least 2 medication errors. the lab used is either inefficient or needs to calibrate machinery,. I wish the best of luck to anyone who has to be there long term. it is not really fit for rehab.. Dont get me started. was terribly disappointed. Chose because only place ... read more
Providence Park in Tyler, TX is absolutely horrible! I am on my up there today to talk to someone over the facility after trying to reach someone for several minutes to set up a window visit for my dad. A rude lady finally answered the phone by saying “hello!” While trying to explain what I wanted she asked “is you dad even here?” 😡 At this point my blood is boiling because clearly my dad is a patient there or I wouldn’t have called. She then says “oh he’s on the 500 hall.” I asked for the direct line there because he’s bee... read more
Business response:
Vivi, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please send us your contact information to customercare@stonegatesl.com. We thank you for brining this to our attention.
Very nice place. The staff is very caring and attentive.
Business response:
Thanks for your review Mike.
Caring and competent staff.
Business response:
Thanks for your review Thesa.
Employees are always there for you for whatever need you may have, kind, professional, willing, spreading cheer. Facility clean and easily assessable. Aides are always there for you whatever the need. Love them and nurses for their service.
Business response:
Betty, thanks for the review. We are pleased that you are happy with our service.
It is a very clean facility with a great Staff!!! My Dad went in for rehab after his stroke. Their PTs were fantastic and got dad back to walking !!
Frequently asked questions about Providence Park Rehabilitation and Skilled Nursing
How is Providence Park Rehabilitation and Skilled Nursing rated?
Providence Park Rehabilitation and Skilled Nursing has a 4 star rating with 177 reviews.
When is Providence Park Rehabilitation and Skilled Nursing open?
Providence Park Rehabilitation and Skilled Nursing is closed now. It will open tomorrow at 9:00 a.m.
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