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Protection One
- Security Systems
- Knoxville, TN
About this business
Location details
10446 Cogdill Rd, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just to give a more current review. Same old same old. System stopped communicating. They came and installed a $200 LTE communicator and charged $117 installation. Fair enough. At the same time I had the tech help troubleshoot an outside photo beam. Spent approximately 30 minutes. The bill for that 30 minutes....$380 plus tax. I questioned the bill. The local tech said it was correct and the customer service person indicated maybe I should get a service contract. I'm sure not going to have anyone come back to look at the com... read more
Worst service. A 10 year old could beat the system
Overpriced for poor service and bad communication. Charge for every service call even though they won't diagnose any issues over the phone. Hence every problem (even minor ones) generate an onsite visit and additional profit for them. I miss Fleenor. In fact sort reviews by date then scroll down looking for the good reviews, most are dated back before Mike Fleenor sold the company.
Called today to cancel my service due to nothing but problems with auto pay and constant nagging calls about my bill being past due, which shouldn’t be an issue since I’m enrolled in auto pay. I have been a customer since 2013, and I was treated like garbage by customer service, and told that I was “disrespectful” to the lady despite simply voicing my disapproval. What happened to the customer is always right? To cancel they were going to assess me a 750$ fee. Stay FAR, FAR away from this bunch of thieves.
Frequently asked questions about Protection One
How is Protection One rated?
Protection One has a 1.9 star rating with 22 reviews.
When is Protection One open?
Protection One is closed now. It will open at 9:00 a.m.
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