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Protect Your Home – ADT Authorized Premier Provider

2.8

About this business

Message from Protect Your Home – ADT Authorized Premier Provider Helping to protect over 1 Million families, ADT®’s only Authorized Premier Provider, Protect Your Home’s security systems are trusted more than any other burglar alarm or home alarm system provider. 

Location details

1801 N Hampton Rd Suite 280, DeSoto, TX, 75115, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat7:00 a.m. to Midnight
Sun7:00 a.m. to Midnight
2.838 reviews
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Shemika Mitchell's profile image
Shemika Mitchell 
on Google
2 months ago

ADT Has installers in the field who are committing fraud! A man came to my home to install my system. After he put the wall panel up he told me that I could not get cameras because I had Verizon internet. Shouldn’t he have asked that question before he even came out? Or before he put up the wall panel? I told him that it would be pointless then. Why would I need ADT without any cameras? He continued trying to upsell me, even after knowing that the system would not work with Verizon. He stated that all he needed was a part an... read more

Brenda Harkins's profile image
Brenda Harkins 
on Google
7 months ago

My experience with ADT has been great. Joey installed the system, asked good questions about how I'd need to use it, and left me well equipped. 

Amy Escamilla's profile image
Amy Escamilla 
on Google
8 months ago

I agree with ever bad comments about this company. It has been a total Nightmare just dealing with the incompetence of their customer service representative…. My opinion they are hiring cheaper laborers and skipping out on hiring professional and hard working good skilled employees !!!!! It shows up in the quality of there customer service level that they have on staff representing this company……..Honestly…All jokes aside it’s really bad management I wonder who owns this company ? They should fire 🔥 the all the bad employee... read more

Luis Bartolomei's profile image
Luis Bartolomei 
on Google
a year ago

Avoid them at all cost. They will do anything to work around their policies and leave you stuck with faulty equipment. Their techs will avoid making visits for troubleshooting and mark them as completed without actually doing anything and their managers try to cover it up. Their 90 day money back guarantee is as fake as Santa Claus and they know it. Their customer service representatives are rude and never understand what you are trying to explain. Save your money. 

Christopher Billik's profile image
Christopher Billik 
on Google
a year ago

Why do the low battery automatic calls come at 5am!!!! Why not 8. Or 9. Or 10. Or 11. Or 12. Or 1pm. Or 2pm. Or 3pm. Or ANY OF THE OTHER TIMES!!!!! 

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Frequently asked questions about Protect Your Home – ADT Authorized Premier Provider

How is Protect Your Home – ADT Authorized Premier Provider rated?

Protect Your Home – ADT Authorized Premier Provider has a 2.8 star rating with 38 reviews. 

When is Protect Your Home – ADT Authorized Premier Provider open?

Protect Your Home – ADT Authorized Premier Provider is open now. It will close tomorrow at 12:00 a.m.  

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