ProShield Pest Solutions

Garold C 

on BBB

4 months ago

Shield is guilty of unfair and improper business tactics. Severe told that if we signed a contract for one years worth of services we could then cancel our contract. After one year we called to cancel and were then told we needed to pay for two more services to complete our contract or we would have to pay a penalty for early termination. After arguing with them they said if we paid for one more service at a discounted rate we could then cancel without penalty. After that service, when we called to cancel they again told us ... read more

Roxy B 

on BBB

6 months ago

I think that if a business charges you for services they should do those services instead of not doing the services still charging you and when you want out of the contract because they haven't performed those services for you you should not have to pay the rest of the contract. As of now I have paid for services for outside and inside my house to be pest-free and the only thing they ever did was the outside. I tried calling them but could not reach anyone. They did not call to come back to do my inside instead they wanted t... read more

Rodney R 

on BBB

7 months ago

EcoShield came to our house unsolicited and knocked on the door in a private - no solicitation neigborhood. Their employee even asked to come in the house and use our bathroom. They performed no services and there was no contract signed. Soon afterwards, they started calling us incessantly demanding a credit card for payment and for cancelling the contract or they are going to send us to collections. A morally bankrupt, sleazy company trying to blackmail us to pay with the threat of going to collections. I would caution anyo... read more

Michael M 

on BBB

10 months ago

I have caught as many mice over the last year with them, as any year without. They won't let me cancel even after my contract is up. Nobody answers the phone. 

Ron B 

on BBB

a year ago

Poor service with this company. You can’t cancel without costing you. They tie your hands if your not happy with them. If a salesman comes to your door. Just say NO. 

TELLIE G 

on BBB

a year ago

This company does not have a good customer care. You call them and they are not able to resolve the issue. I was charged twice for my services and have been on the call but this person could not resolve my issue and I have been asking him whom to reach out to. Please avoid this company. 

Katie M 

on BBB

a year ago

I switched my pest service to EcoShield this summer when a door to door salesmen came to the door. Obviously a lapse of judgment, because I should have known better about getting charged $168.87 if I cancelled service before 5 treatments. I received 2 treatments, of what I don't really know because I had more pests than I did before, and when they put 2 sticky traps in my garage to control mice, I knew I had made a poor choice by switching from a company who was actually cheaper. So I did pay for the two services, but now Ec... read more

Penny B 

on BBB

a year ago

Do not use this company! It's bait and switch They are promising a price and charge your credit card a much higher price. They will not refund your money and will try to tell you that you need to pay the whole contract if you want to cancel! It's absurd. Buyer beware! 

Tina C. 

on BBB

2 years ago

I have attempted to cancel my service with this company for 6 months. They do not do a good job with the service calls, leave gates open resulting in pets getting out, and refuse to document my cancellation request. After the second attempt to cancel, I contacted my bank to refuse payment; they sent the payment to collections. I have now resorted to recording my calls to them to ensure my credit card company will no longer accept payments. DO NOT USE THIS COMPANY.