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ProShield Pest Solutions

4.8

About this business

Location details

12140 Roberts Rd, La Vista, NE, 68128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,163 reviews
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Brenda T's profile image
Brenda T 
a month ago

This company is the worst ever. They didn't do what was promised. After months of using their products in my yard, flower beds, deck area and other outside areas, I still have spider webs with huge spiders all over these areas. Even when they come out to do their job, when they leave I inspect the areas and webs are still in the same places. The cost is a rip off. We are an elderly couple and my husband has Dementia. I feel like we have been taken advantage of. I have better things to use my money on. We have a lot of medica... read more

Ronda H's profile image
Ronda H 
a month ago

I have been in contact with eco shield several times through emails, texts, and phone calls about their so called service. I had my house sprayed for bed bugs or should I say was suppose to be sprayed. The people that come to my house was there less than 20 minutes to treat a 2 story home. Mind you we have cameras in our downstairs in 3 of the rooms. Was told to clean out all closets dressers and remove curtains from all room and was and bag everything before the day they would arrive. So we come home 4 days early from our v... read more

Amy H.'s profile image
Amy H. 
2 months ago

I found the sales ***resentative was not fully transparent in explaining the contract details. In retrospect it seems he was motivated to get a same-day sale, sharing that "the trucks doing the treatment are in your neighborhood today so it's a time sensitive situation which allows me to give you a special deal". The Agreement he asked me to sign was explained as a one-time treatment with one complimentary follow up. There was emphasis on accepting the offer TODAY given the treatment team was nearby. FYI the treatment did no... read more

Amy H.'s profile image
Amy H. 
2 months ago

I found the sales ***resentative was not fully transparent in explaining the contract details. In retrospect it seems he was motivated to get a same-day sale, sharing that "the trucks doing the treatment are in your neighborhood today so it's a time sensitive situation which allows me to give you a special deal". The Agreement he asked me to sign was explained as a one-time treatment with one complimentary follow up. There was emphasis on accepting the offer TODAY given the treatment team was nearby. FYI the treatment did no... read more

Sagar S's profile image
Sagar S 
4 months ago

Upon application of products inside and outside the house, my dog's skin broke out in significant rashes, had to put him on steroids to treat the issue. I was on hold for 35 minutes with ecoshield trying to cancel my service and get a refund. I had to call a second time where I had to be on phone for 33 minutes where I was denied a ********* Not Use Ecoshield. When I made a BBB complain, they asked for a vet toxicology report to refund $191. I have not been able to get a refund from them Hi Sagar, Thank you for sharing your ... read more

Christine D's profile image
Christine D 
4 months ago

Ive had a few days to consider this before writing this review. My 91 year old MIL is generally safe at home alone, but is rarely left for long while I run errands. Last Friday, Route Mgr ***** stopped by while I was out on such errands. MIL has dementia, and we live in a gated community with a no soliciting policy, posted at the front gate. ***** stopped by, spent a while on the front porch talking to MIL. She pointed out the Ring camera to MIL who didnt remember what that even was. I was in the car driving, or I would have... read more

Business response:

Hi Christine, Thank you for taking the time to share this deeply concerning experience. We understand how important it is to feel that your loved ones are safe and respected in their own home, and we take concerns like this very seriously. While our representatives are trained to act professionally and respectfully at all times, we never want anyone to feel uncomfortable or pressured especially in sensitive situations involving individuals with cognitive impairments. We appreciate you bringing this to our attention. If your ... read more

Christine D's profile image
Christine D 
4 months ago

Ive had a few days to consider this before writing this review. My 91 year old MIL is generally safe at home alone, but is rarely left for long while I run errands. Last Friday, Route Mgr ***** stopped by while I was out on such errands. MIL has dementia, and we live in a gated community with a no soliciting policy, posted at the front gate. ***** stopped by, spent a while on the front porch talking to MIL. She pointed out the Ring camera to MIL who didnt remember what that even was. I was in the car driving, or I would have... read more

Julie A's profile image
Julie A 
5 months ago

TERRIBLE! They lie nonstop. Do not even complete the service they state they are doing. 

Business response:

Hi *****, Thank you for your feedback. We’re sorry to hear that your experience hasn’t met expectations, and we appreciate you bringing this to our attention. At Ecoshield, we strive to deliver quality service with transparency and professionalism during every visit. Each treatment is guided by a detailed service plan, and our goal is always to address the specific needs of your home. If something about your service didn’t align with what was discussed, we’d like to better understand what happened and look into this further.... read more

Julie A's profile image
Julie A 
5 months ago

TERRIBLE! They lie nonstop. Do not even complete the service they state they are doing. Hi *****, Thank you for your feedback. We’re sorry to hear that your experience hasn’t met expectations, and we appreciate you bringing this to our attention. At Ecoshield, we strive to deliver quality service with transparency and professionalism during every visit. Each treatment is guided by a detailed service plan, and our goal is always to address the specific needs of your home. If something about your service didn’t align with what... read more

Frequently asked questions about ProShield Pest Solutions

How is ProShield Pest Solutions rated?

ProShield Pest Solutions has a 4.8 star rating with 5,163 reviews. 

When is ProShield Pest Solutions open?

ProShield Pest Solutions is closed now. It will open at 9:00 a.m. 

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