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Brides House & formals, a family run business, has been proudly serving the Roanoke Valley for 32 years with over 100 years combined experience in the Bridal Fashions industry. Aubrey & Janet Lester and Debbie Haynes, owner of Ron's Tuxedos purchased Brides House & formals in May 2004.For expertise, service and genuine caring, Brides House & formals combined with Ron's Tuxedos tops the list, winning the Roanoker Magazine's Platinum Award for the past 5 years between the two stores.There is something for everyone in our speci... read more
5325 Peters Creek Rd, Cloverdale, VA, 24019, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Amazing customer service!!! Didn't feel pressured to buy the most expensive dress. Ariel was very attentive and had my daughter's best interest in mind. We HIGHLY recommend Proms Pageants and Pretty Things!
Business response:
Thank you for your review. We try hard to give you the best value and customer service and truly appreciate your taking the time to share your experience with us!! Hope we will see you at prom!!
We ordered two tuxedos from this company and both were grossly wrong. The business provided rude, condescending response to the major mistakes they had made. While they were eventually resolved, we did address the concerns with the owner who never once apologized but kept excusing the situation.
Business response:
Thank you. We try hard to give the best service in the area!!
Wish we had found this store 3 prom seasons ago! The staff was fantastic and we appreciate that they were not annoyed with us as we came in close to closing! Found the perfect prom dress 7 days before prom! Thanks again!
Business response:
Glad we could help!
This is the go to place for so many different needs. I am a wedding planner and they have everything from dresses for brides to tuxedos to attire for me personally for events. The customer service is impeccable!! I could not have asked for better service and professionalism. Ariel especially is fantastic!! I will definitely recommend this place to my clients and be shopping there myself! Thanks for an extraordinary experience!!
Kudos to the owners Tabitha Cain, her daughter Arielle and their amazing staff. We've worked with them at our bridal events, and they are simply the BEST. Brides, visit with them at their Roanoke boutique with their wide selections of the latest wedding dresses; and you'll receive one of the top customer service around! My wedding planning team at the NRV Bridals and Events are so grateful having Tabitha and Arielle at our bridal shows; and we appreciate their continued support. Looking forward to the next bridal show with t... read more
I had the most incredible experience here. I left another bridal shop in tears because they were unwilling to help me and I had almost decided to just elope and forget wedding. I came in on a whim and left again crying, but this time with tears of joy! The dress is incredible and the staff truly and sincerely cared about me and made me feel beautiful! Best experience ever
Business response:
We are so glad you are going to be a Brides House Bride
My daughter ordered her wedding dress from Proms, Pageants & Pretty Things at the Bride's House. From day one, the service provided by the staff was excellent. We paid an extra fee to have her dress rushed on a order from China; however, since it was in stock at the Allure factory, they reimbursed us and we received the dress 3 weeks early...not to mention the measurements they took versus the dress we received was right on and fit perfect. If you are having any hesitations on buying a gown from them, we highly recommend the... read more
Love this place. All my dresses homecoming and prom have come from here
Proms Pageants & Pretty Things has a 4.4 star rating with 162 reviews.
Proms Pageants & Pretty Things is closed now. It will open at 9:00 a.m.
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