ProMedica Toledo Hospital

Jennifer C. 

on Birdeye

4 years ago

I've been with the same Family Practice for many years! I don't know what the purpose is of having all our notes online with My Chart if they are not going to be reviewed by the practice prior to answering questions regarding "what to do and which direction one needs to take" for wn ongoing issue that involves pain! I love my NP, but I believe the front desk, again, needs trained regarding etiquette! They cut you off in mid sentence, not listening to one's needs, and usher you off the phone! You can't even get an appointment... read more

dan w. 

on Birdeye

5 years ago

When paying down our bill they kept saying that we owed more than we did. The wife told them all the dates, contact, and there own confirmation number of the payments we made. Yet they kept saying we owed more than we did. She told them that we were not going to pay any more until they got their account straighten out. They agreed. One month later they threw us in the credit bureau with no notice.