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Professional Drain Services LLC
- Plumbing
- Salt Lake City, UT
About this business
Location details
5509 S 3295 W, Salt Lake City, UT, 84118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Good Plumber, but..... – We used this company for the second time. Very knowledgeable and reliable. Unfortunately, we had an entire, newly filled bottle of Xanax STOLEN from our bathroom. Hide your medication or keep a watchful eye out if you decide to use this company.
Business response:
WE WOULD LIKE TO ASK THIS USER TO PLEASE CALL US WITH AN INVOICE NUMBER OR EMAIL US WITH THIS NUMBER AT customerservice@prodrainservice.com. If for some reason this user decides not to contact us with this basic information, we can only asume that the statements are not true, and have been falseified for whatever reason,and they are simply trying to hurt our rating and reputation. They may also want to make sure they have the right company.
Excellent service, Excelling rates! – Gary at Professional Drain Service is the best in the business! PDS is very reliable, they guarantee their work and they were priced way below the other bids I received to unclog my kitchen sink. I would recommend Gary and his team to everyone!
Fast Service - Fair Price – I had a kitchen sink that was backed up. I called a few plumbers in town including one (Whipple) that I have a "service contract" with. Whipple told me it would be $199 to show up same day, or I could wait two days. I called Gary at Professional Drain Service. He was in the neighborhood and was at my front door in 15 minutes. I'm sure this isn't typical, but I couldn't believe it. He told me over the phone that it was $90 to fix it, and when he left, he charged me $90. There are a lot of plumbers ... read more
A very pleasant experience – I called them to unblock a sewer line that was clogged with tree roots. I couldn't get through using my landline - it kept going straight to voicemail. Apparently their phone system does this if it thinks the call is from out-of-state. What's odd is that my number has the same local prefix as theirs - only the last four digits are different. In any case, I tried again using my cell phone and they answered right away. They scheduled a tech to come visit between 11 and noon and he showed up at 11:1... read more
Quick and courteous – I called someone else and their next opening was Monday "before noon." But I called these guys Friday afternoon and they had a fellow on my doorstep within a half hour. Within an hour, they were able to fix the problem I've struggled to fix most of the day. My fix-it guy was courteous and knowledgable and he gave me a 90-day guarantee. I wish I had called sooner!
Unprofessional -- Professional Drain Service – I called Professional Drain Service based on the high recommendations on citysearch. I set up an appointment with them for the earliest available opening, which was a week away. Having to wait 7 days to get something fixed was the first problem, but for good service I was willing to wait. Unfortunately, when my appointment came, I ended up waiting 3 hours and they never showed up. I tried calling and leaving a message asking what the status was, but they never replied back. Late... read more
Great service! – These guys were great. They answered the phone promptly, the plumber arrived on time, and they were able to roto-root my drain through the vent so they didn't even have to lug all that dirty equipment through my house. Gave me a 10% discount for finding them on citysearch. I'm saving their card for next time for sure. A+++
Editorial Review by Citysearch Editors – Certified plumbers specialize in drain and sewer cleaning hydro jetting, vactor work and other repairs; senior discounts and free estimates offered.
User review by wardkat – I had one of the rooter companies come out to make a long story short they got a cable stuck in my line and said it was broken, and would start digging, the next day. A friend told me to hurry and call the pros, so I told them the story. About an hour later he had their cable out, and my line cleaned, because of the problems I had it video taped it and showed me what the problem was, just tree roots. He charged me less than they did. I am still fighting with the other company, but I have thier cable ... read more
Frequently asked questions about Professional Drain Services LLC
How is Professional Drain Services LLC rated?
Professional Drain Services LLC has a 5 star rating with 12 reviews.
When is Professional Drain Services LLC open?
Professional Drain Services LLC is closed now. It will open tomorrow at 7:00 a.m.
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